Version 3.0

Version 3.0

17.04.2024

Enhancements

• Import Zip File
  Introduced the capability to import zip files directly into the platform.

• Added Credential Clone Project
  Facilitated project management by enabling the cloning of projects with their credentials.

• Demo-Batch Project SR Demo Page
  Launched a new demo page specifically for speech recognition batch projects.

• Added Topic Detection
  Enhanced content analysis by integrating topic detection capabilities.

• Added SR HTTP Language Warning
  Improved user guidance by implementing language selection warnings for HTTP SR projects.

• LMS Model Select Box
  Introduced a selection box for choosing LMS models, enhancing user interface functionality.

• Created TTS Pages
  Developed dedicated pages for managing text-to-speech settings and operations.

• RTG (Realtime Guidance) Developments
  The transfer of RTG conversations to CA for offline analysis has been developed.

• Added Genesys Integration
  Genesys integration settings page has been improved. This enhancement is important for the CA (Conversational Analytics) to process Data Flow events of incoming calls from Genesys and send the relevant information to the CA servers.

• Added Five9 Integration
  Five9 integration settings page has been added.

• Added Amazon Integration
  Amazon integration settings page has been added.

• Added Docs Pages
  Created additional documentation pages to provide users with more comprehensive guidance.

• Added External Relay Node
  Implemented an external relay node to handle external communications more efficiently.

• Added Tenant Parameters SR Recognitions Page
  New tenant-specific parameters introduced on the SR recognitions page for better customization.

• Added LDM Token in TTS
  Integrated LDM token support in text-to-speech projects to enhance functionality.

• Add Topic Detection Node and Parameter
  Introduction of topic detection features into the demo-batch project for enhanced content analysis.

• Demo-Stream Project VAD's and Parameters Added
  Expanded the demo-stream project with Voice Activity Detection (VAD) settings and additional parameters.

• Added Language Switch Support
  Implemented language switching support across necessary nodes to accommodate multilingual use cases.

• Added Agent ID Parameter
  Included agent ID parameters in scenario requests to enhance security and operational conditions.

• Added Node Default Overrider and Event Sorter
  New functionalities to customize node behavior and sort events efficiently.

• Add Predefined Projects to Existing Tenants
  Enabled automatic inclusion of predefined project templates for existing tenants to streamline setup.

• Add Basic VB Realtime Node
  Introduced a basic VB realtime node to enhance voice browsing capabilities in real-time applications.

• Add Sessions HTTP Endpoints
  New HTTP endpoints for managing session communications effectively.

• Added Node External Relay
  Integrated an external relay node to handle external events seamlessly.

• Add Incident Support to Custom Nodes
  Enhanced custom nodes with incident reporting capabilities to improve error management.

Improvements

• Changed "Sestek" to "Knovvu" in Metrics
  Updated branding in metrics from Sestek to Knovvu for consistency.

• Return Proper Error Message to Client
  Improved client communication by ensuring accurate and informative error messaging.

• Change Event Handling Mechanism of TTS Node
  Refined the event handling process in TTS nodes for better accuracy and reliability.

• Redesign/Rewrite Flush Mechanism
  Overhauled the flush mechanism to enhance data handling and processing efficiency.

• Prevent Crashes
  Implemented multiple stability fixes across the platform to prevent system crashes.

• Correct the Monotonicity Calculations
  Enhanced accuracy in calculating monotonicity to improve voice analysis reliability.

• Change JSON Formats to Pascal Case
  Standardized JSON naming conventions across the platform to PascalCase for consistency.

• Update Node Versions.json
  Updated the versions.json for nodes to ensure compatibility and latest feature integration.

• Support Different Audio Formats with FFmpeg
  Enhanced audio processing capabilities to support a variety of audio formats using FFmpeg.

• Fix Translate Node Not Sending Events After Receiving HTTP Responses
  Corrected the Translate Node's event dispatch mechanism to ensure reliability.

• Use Linux SestekSDK from Nightly with C++20 Support
  Updated the Linux SestekSDK to the nightly build with C++20 support for advanced feature integration.

• Edited TTS Custom Page Design
  Refined the design of the custom text-to-speech pages for a more intuitive user interface.

• Fixed TTS Pages Bugs
  Fixed bugs on the text-to-speech pages to enhance stability and user experience.