---
title: "Genesys CX TTS Integration Settings"
slug: "genesys-cx-tts-integration-settings"
updated: 2026-04-06T12:38:40Z
published: 2026-04-06T12:38:40Z
canonical: "docs.knovvu.com/genesys-cx-tts-integration-settings"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.knovvu.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Genesys CX TTS Integration Settings

## Step 1: Add Integration

On the **Integrations** page, click on the **Add Integration** button.
![Image](https://cdn.document360.io/9bca2910-6a3b-4224-9470-43f91f9a6d57/Images/Documentation/image-9EHDMC6W.png){height="" width=""}

---

## Step 2: Install Genesys TTS Connector

Search for **Genesys TTS Connector** and click on the **Install** button.
![Image](https://cdn.document360.io/9bca2910-6a3b-4224-9470-43f91f9a6d57/Images/Documentation/image-NTBWJQBF.png){height="" width=""}

---

## Step 3: Configuration — Properties

Open the **Configuration** tab and navigate to **Properties**.

Enter the following parameters:

| Parameter | Value |
|---|---|
| **Synthesize Text URI** *(required)* | `https://integration.eu.knovvu.com/genesysttsconnector/genesysttsconnector/tts` |
| **List Voices URI** | `https://integration.eu.knovvu.com/genesysttsconnector/genesysttsconnector/voices` |
| **Synthesize Text Request Method** | `post` |
| **Synthesize Text Attribute** | `text` |
| **Synthesize Voice Attribute** | `voice` |
| **Synthesize Language Attribute** | `language` |
| **Synthesize OutputFormat Attribute** | `format` |
| **Synthesize Sample Rate Attribute** | `samplerate` |
| **Voices Attribute** | `voices` |
| **Voice Name Attribute** | `name` |
| **Voice Language Attribute** | `language` |
| **Voice Gender Attribute** | `gender` |
| **Voice Type Attribute** | `type` |

![Image](https://cdn.document360.io/9bca2910-6a3b-4224-9470-43f91f9a6d57/Images/Documentation/image-A3PNZ34N.png){height="" width=""}

---

## Step 4: Configuration — Advanced

Navigate to the **Advanced** tab and enter the following JSON:

```json
{
  "voiceMapping": {
    "languageMapping": {
      "ar-sa": "ar-SA",
      "tr-tr": "tr-TR",
      "en-us": "en-US"
    },
    "genderMapping": {
      "female": "Female",
      "male": "Male"
    }
  }
}
```
![Image](https://cdn.document360.io/9bca2910-6a3b-4224-9470-43f91f9a6d57/Images/Documentation/image-0NCZ4DV5.png){height="" width=""}

---

## Step 5: Configuration — Credentials

On the **
** tab, click on the **Change** button.
![Image](https://cdn.document360.io/9bca2910-6a3b-4224-9470-43f91f9a6d57/Images/Documentation/image-JOJYGF1I.png){height="" width=""}
In the **Configure Credentials** pop-up:

1. Select **Basic Auth** as Credential Type.
2. Enter the credentials shared by SalesOps.
    1. It is accessible from portal.sestek.com
3. Click **Confirm**.
![Image](https://cdn.document360.io/9bca2910-6a3b-4224-9470-43f91f9a6d57/Images/Documentation/image-9J1UD9X4.png){height="" width=""}

---

## Verification

Once the TTS connector app is successfully installed, it should be visible in the list of **Engines** available for TTS while constructing a flow in the **Architect**.

The supported languages available in SESTEK TTS will be listed under the **Voices** dropdown.
![Image](https://cdn.document360.io/9bca2910-6a3b-4224-9470-43f91f9a6d57/Images/Documentation/image-GFNWWKX3.png){height="" width=""}
![Image](https://cdn.document360.io/9bca2910-6a3b-4224-9470-43f91f9a6d57/Images/Documentation/image-KHPDRAWA.png){height="" width=""}