---
title: "Version 4.27"
slug: "rtg-version-427"
updated: 2024-10-03T11:06:59Z
published: 2024-10-03T11:06:59Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.knovvu.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Version 4.27

## Version 4.27

### October 1, 2024

### Enhancements

**Recognize Agents Immediately Following an Outstanding Interaction** This feature ensures that agents' exceptional performances are instantly recognized. Notifications such as "Double Delight" (x2), "Triple Triumph" (x3), "Quadra Kudos" (x4), and more will appear when customer sentiment is consecutively positive. If negative sentiment is detected, the process resets and starts again upon the next positive sentiment.

### Improvements

**Minor UI Enhancements:** Several minor improvements have been implemented to enhance the user interface. These enhancements make the interface more intuitive and user-friendly, contributing to a better overall user experience.

**Minor Bug Fixes:** Various minor bugs have been addressed to improve overall system stability and performance. These fixes result in a smoother and more reliable user experience.