---
title: "KnovvuCoreErrorCriticalLogRules"
slug: "runbooks-knovvu-core-core-error-critical-log-rules"
updated: 2025-05-19T13:18:01Z
published: 2025-05-19T13:18:01Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.knovvu.com/llms.txt
> Use this file to discover all available pages before exploring further.

# KnovvuCoreErrorCriticalLogRules

## Meaning

This alert is triggered when a core service logs more than 500 messages at error or critical level within a 5-minute window. It indicates that the service may be experiencing serious issues. The alert fires at a critical level if this condition persists for 1 minute.

<details>
<summary>Full context</summary>

A surge in error or critical-level logs typically points to unhandled exceptions, infrastructure problems, or severe application failures.
</details>

## Impact

- Service degradation or failure.
- Potential impact on system stability or user experience.
- Log storage may fill rapidly.

## Diagnosis

- Identify the affected service from the alert label.
- Check logs for recurring exceptions or error patterns.
- Correlate with deployment, scaling, or dependency changes.

## Mitigation

- Restart or isolate the affected service.
- Revert recent changes if applicable.
- Escalate to engineering if the root cause is not immediately clear or service is unstable.