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The supported languages and corresponding services are listed below. If a new language is required, please reach out to Sestek.
Important Note
Languages | Code | Demo | NLU | Text-norm | Sentence Embedding | NER | Survey | Confirmation Phrases | Template Flow | Sentiment Analysis | Summarization with LLM (online) | Utterance Generation (online) |
---|---|---|---|---|---|---|---|---|---|---|---|---|
Turkish | tr-TR | + | + | + | + | + | + | + | + | + | + | + |
English | en-US | + | + | + | + | + | + | + | + | + | + | + |
Arabic | ar-SA | + | + | + | + | + | + | + | + | + | + | + |
Latvian | lv-LV | + | + | + | + | Basic | + | + | + | - | + | + |
Russian | ru-RU | + | + | + | + | Basic | + | + | + | + | + | + |
Spanish | es-ES | + | + | + | + | Basic | + | + | + | - | + | + |
Urdu | ur-PK | + | + | + | + | Basic | + | + | + | + | + | + |
French | fr-FR | + | + | + | + | Basic | + | + | + | + | + | + |
Dutch | nl-NL | + | + | + | + | Basic | + | + | + | + | + | + |
German | de-DE | + | + | + | + | Basic | + | + | + | - | + | + |
Italian | it-IT | + | + | + | + | Basic | + | + | + | + | + | + |
Our Virtual Agent product has some features that every language must involve. In addition to them, we provide other features for our clients that are available for most languages.
Must-have features:
• NLU
• Sentence Embedding
• Confirmation Phrases
• Named Entity Recognition (NER)
Note: NER being basic refers to being able to catch numbers, serial numbers and list type entities.
Nice-to-have features:
• Text-Normalization
• Prebuilt Survey
• Template Flow
• Sentiment Analysis
• Summarization
• Utterance Generation
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