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Outbound Call Requests Reporting:
VA users can now access detailed analytics to optimize customer engagement and strategize more effectively for future calls. Users can see the status of the call, completed calls, totals calls etc.
Webhook Listener Node:
The new webhook listener node lets VA users return to the flow and pick up right where they left off after completing payment, authentication, or other processes.
Getting Retrieved Chunk Content from GenQ&A Service:
Content field in the results allows users to see document excerpts related to their queries, ensuring transparency and confidence in the service's relevance and accuracy.

Minor UI Improvements:
Several minor improvements have been made to the user interface to enhance user experience and usability.
Minor Bug Fixes:
Various minor bugs have been addressed to improve overall system stability and performance.

LC Transfer with History Including Files
Live agents can now view user-shared files in the chat history when receiving chatbot-transferred conversations. File links remain valid for 60 minutes, ensuring secure and efficient handling of user-provided documents.

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