---
title: "Version 1.67"
slug: "virtual-agent-version-167"
updated: 2023-09-21T12:04:36Z
published: 2023-09-21T12:04:36Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.knovvu.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Version 1.67

Release Date: 12.09.2023

### 1. ENHANCEMENTS

#### 1.1. Knovvu VA

- Now, you have the ability to get a comprehensive view of the customer conversation journey at a glance! Thanks to the added journal summary on the Conversation Details page, you can easily see details such as which intents were matched, whether it involved a live agent conversation, message sentiment, and more.
- Certain changes have been made to the node connector system, including the addition of arrows for improved readability and the implementation of an auto-arrange feature for automatic structure optimization.

### 2. IMPROVEMENTS

#### 2.1. Knovvu VA

- In the exported Excel file from the Conversation Details page, the SR confidence level is now visible.
- Rating and rating comment have been added to the Conversation Details page.
- In cases where we obtain the SR service from external third-party sources, we have enabled the ability to add a "Listen" button next to the text on the reporting page.
- IVR integration will continue to be done in the background. The option to perform IVR integration by entering information through the interface has been removed.
- On the Conversation Details page, the timestamps displayed in the bottom right corner of message bubbles have been changed from "00:00:00" to "00:00".

### 2. KNOWN ISSUES – FIXES

#### 2.1. Knovvu VA

The listed issues below have been fixed.

- When an error is received upon submitting a rating, the received error and its code did not match.
- When exporting the top intents from the dashboard, some headers in the downloaded CSV files were unreadable due to column spacing issues.
- In the flow design, connector lines between nodes were not displaying arrows when going from one node to another.
- There was a situation where the lines connecting nodes did not overlap each other with a U-shaped jump at intersections.
- When adding a list entity and importing synonyms, it was not correctly adhering to the synonym limit.
- On the Conversation page, the filter list order in the customer filter field has been rearranged.
- The message returned when an error related to session and conversation IDs occurred was incorrect.

#### 2.2. Knovvu ML

- After deleting a tenant, data associated with that tenant was still being retained in minIO.