# Knovvu > Knowledge base documentation for Knovvu. ## v1 - [About](https://docs.knovvu.com/docs/virtual-agent-about.md) - [Features](https://docs.knovvu.com/docs/virtual-agent-features.md) - [Packages](https://docs.knovvu.com/docs/agentic-ai-packages.md) - [LLM Integrations](https://docs.knovvu.com/docs/agentic-ai-llm-integrations.md) - [Reports](https://docs.knovvu.com/docs/agentic-ai-dashboard.md) - [Supported Languages](https://docs.knovvu.com/docs/virtual-agent-supported-languages.md) - [Other Documents](https://docs.knovvu.com/docs/virtual-agent-other-documents.md) - [What is an Agent](https://docs.knovvu.com/docs/knovvu-va-what-is-an-agent.md) - [When to Build an Agent](https://docs.knovvu.com/docs/knovvu-va-when-to-build-an-agent.md) - [Tool Management](https://docs.knovvu.com/docs/knovvu-va-tool-management.md) - [Model Context Protocol (MCP)](https://docs.knovvu.com/docs/knovvu-va-model-context-protocol.md) - [Multi-Agent Structure](https://docs.knovvu.com/docs/knovvu-va-multi-agent-structure.md) - [Memory & Context Handling](https://docs.knovvu.com/docs/knovvu-va-memory-context-handling.md) - [Guardrails](https://docs.knovvu.com/docs/knovvu-va-guardrails.md) - [AI Testing](https://docs.knovvu.com/docs/agentic-ai-testing.md) - [AI Agent Design Guideline](https://docs.knovvu.com/docs/knovvu-agentic-ai-agent-design-guideline.md) - [Advanced Conversation Routing](https://docs.knovvu.com/docs/ai-agents-advanced-conversation-routing.md) - [Virtual Agent](https://docs.knovvu.com/docs/virtual-agent-management.md) - [Project](https://docs.knovvu.com/docs/virtual-agent-project-creation-and-management.md) - [Flow Design](https://docs.knovvu.com/docs/virtual-agent-flow-design.md) - [Sentiment](https://docs.knovvu.com/docs/virtual-agent-sentiment.md) - [Variable Management](https://docs.knovvu.com/docs/virtual-agent-variable-management.md) - [Data Retention Policy](https://docs.knovvu.com/docs/virtual-agent-data-retention.md) - [Real-Time Translation](https://docs.knovvu.com/docs/virtual-agent-real-time-translation.md) - [Multiple TTS](https://docs.knovvu.com/docs/virtual-agent-multiple-tts.md) - [VA User Manual](https://docs.knovvu.com/docs/virtual-agent-user-manual.md) - [LC User Manual](https://docs.knovvu.com/docs/lc-user-manual.md) - [Topology & Technical Overview](https://docs.knovvu.com/docs/virtual-agent-genesys-topology-technical-overview.md) - [Genesys SIP Trunk Integration](https://docs.knovvu.com/docs/avirtual-agent-genesys-sip-trunk-integration.md) - [Genesys Configuration Settings](https://docs.knovvu.com/docs/genesys-configuration-settings.md) - [Genesys Settings (for Audio)](https://docs.knovvu.com/docs/virtual-agent-genesys-settings-for-audio.md) - [Genesys Settings (for Chat)](https://docs.knovvu.com/docs/virtual-agent-genesys-settings-chat.md) - [Genesys Settings (live chat connector)](https://docs.knovvu.com/docs/genesys-settings-live-chat-connector.md) - [Nice Configuration Settings](https://docs.knovvu.com/docs/nice-cxone-va-audio-configuration-settings.md) - [Nice CXOne Settings](https://docs.knovvu.com/docs/nice-cxone-va-audio-settings.md) - [Topology - Audio](https://docs.knovvu.com/docs/nice-cxone-va-audio-topology.md) - [Topology - LC](https://docs.knovvu.com/docs/virtual-agent-nice-lc-topology.md) - [Nice CXOne Configurations - LC](https://docs.knovvu.com/docs/virtual-agent-nice-cxone-configurations.md) - [Channels](https://docs.knovvu.com/docs/virtual-agent-channels.md) - [Creating an Application](https://docs.knovvu.com/docs/virtual-agent-creating-an-application.md) - [Getting an Access Token](https://docs.knovvu.com/docs/virtual-agent-getting-an-access-token.md) - [Meta Business Verification](https://docs.knovvu.com/docs/virtual-agent-meta-business-verification.md) - [Unifonic](https://docs.knovvu.com/docs/virtual-agent-unifonic.md) - [360 Dialog](https://docs.knovvu.com/docs/virtual-agent-360-dialog.md) - [Infobip](https://docs.knovvu.com/docs/virtual-agent-infobip.md) - [1. Text-Based Integration](https://docs.knovvu.com/docs/virtual-agent-text-based-integration.md) - [2. Audio-Based Integration](https://docs.knovvu.com/docs/virtual-agent-audio-based-integration.md) - [3. SIP Call Transfer Integration](https://docs.knovvu.com/docs/virtual-agent-sip-call-transfer-integration.md) - [Sync API - In Parts](https://docs.knovvu.com/docs/knovvu-va-sync-api-in-parts.md) - [WebChat](https://docs.knovvu.com/docs/virtual-agent-webchat-widget-solution.md) - [Avatar Web Component](https://docs.knovvu.com/docs/va-integrations-avatar-web-component.md) - [Live Chat Hub Integration API Documentation](https://docs.knovvu.com/docs/live-chat-hub-integration-api-documentation.md) - [Custom Chat Applications](https://docs.knovvu.com/docs/virtual-agent-custom-chat-applications.md) - [Async API - Response Types](https://docs.knovvu.com/docs/virtual-agent-async-api-response-types.md) - [About](https://docs.knovvu.com/docs/virtual-agent-mobile-about.md) - [How To's](https://docs.knovvu.com/docs/virtual-agent-mobile-how-tos.md) - [Package](https://docs.knovvu.com/docs/virtual-agent-mobile-package.md) - [Knovvu Voice Biometrics](https://docs.knovvu.com/docs/virtual-agent-knovvu-voice-biometrics.md) - [Knovvu Analytics](https://docs.knovvu.com/docs/va-knovvu-analytics-integration.md) - [Virtual Agent](https://docs.knovvu.com/docs/virtual-agent-success-measurement.md) - [Agentic AI](https://docs.knovvu.com/docs/agentic-ai-success-measurement.md) - [Getting Audio Files](https://docs.knovvu.com/docs/virtual-agent-getting-audio-files.md) - [Hybrid Search](https://docs.knovvu.com/docs/knowledge-base-hybrid-search.md) - [Reranking](https://docs.knovvu.com/docs/reranking.md) - [Azure AD SSO](https://docs.knovvu.com/docs/virtual-agent-azure-ad-sso.md) - [LDAP/LDAPS](https://docs.knovvu.com/docs/virtual-agent-ldap-ldaps.md) - [Multi-Tenant Management & Role-Based Access Control (RBAC)](https://docs.knovvu.com/docs/multi-tenant-management-role-based-access-control-rbac.md) - [Work & Data Flow](https://docs.knovvu.com/docs/virtual-agent-outbound-work-data-flow.md) - [Outbound Call Request API](https://docs.knovvu.com/docs/virtual-agent-outbound-call-request-api.md) - [Outbound Call Trigger](https://docs.knovvu.com/docs/virtual-agent-outbound-call-trigger-api.md) - [Outbound UI](https://docs.knovvu.com/docs/virtual-agent-outbound-ui.md) - [Architecture](https://docs.knovvu.com/docs/virtual-agent-daily-conversation-reports-architecture.md) - [API Reference](https://docs.knovvu.com/docs/virtual-agent-daily-conversation-reports-api-reference.md) - [Architecture](https://docs.knovvu.com/docs/daily-conversation-audio-recordings-architecture.md) - [API Reference](https://docs.knovvu.com/docs/daily-conversation-audio-recordings-api-reference.md) - [API Reference](https://docs.knovvu.com/docs/conversation-history-api-reference.md) - [Audit Logs](https://docs.knovvu.com/docs/audit-logs-api.md) - [Version 4.9](https://docs.knovvu.com/docs/version-4-9.md) - [Version 4.8](https://docs.knovvu.com/docs/version-4-8.md) - [Version 4.7](https://docs.knovvu.com/docs/version-4-7.md) - [Version 4.6](https://docs.knovvu.com/docs/version-46-1.md) - [Version 4.5](https://docs.knovvu.com/docs/agentic-ai-version-45.md) - [Version 4.4](https://docs.knovvu.com/docs/agentic-ai-version-44.md) - [Version 4.3](https://docs.knovvu.com/docs/agentic-ai-version-43.md) - [Version 4.2](https://docs.knovvu.com/docs/agentic-ai-version-42.md) - [Version 4.1](https://docs.knovvu.com/docs/agentic-aiversion-41.md) - [Version 4.0](https://docs.knovvu.com/docs/agentic-ai-version-40.md) - [Version 3.14](https://docs.knovvu.com/docs/knovvu-va-version-314.md) - [Version 3.13](https://docs.knovvu.com/docs/knovvu-va-version-313.md) - [Version 3.12](https://docs.knovvu.com/docs/knovvu-va-version-312.md) - [Version 3.11](https://docs.knovvu.com/docs/knovvu-va-version-311.md) - [Version 3.10](https://docs.knovvu.com/docs/knovvu-va-version-310.md) - [Version 3.9](https://docs.knovvu.com/docs/knovvu-va-version-39.md) - [Version 3.8](https://docs.knovvu.com/docs/virtual-agent-version-38.md) - [Version 3.7](https://docs.knovvu.com/docs/virtual-agent-version-37.md) - [Verison 3.6](https://docs.knovvu.com/docs/virtual-agent-version-36.md) - [Version 3.5](https://docs.knovvu.com/docs/virtual-agent-version-35.md) - [Version 3.4](https://docs.knovvu.com/docs/virtual-agent-version-34.md) - [Version 3.2](https://docs.knovvu.com/docs/virtual-agent-version-32.md) - [Version 3.1](https://docs.knovvu.com/docs/virtual-agent-version-31.md) - [Version 3.0](https://docs.knovvu.com/docs/virtual-agent-version-30.md) - [Version 2.6](https://docs.knovvu.com/docs/virtual-agent-version-26.md) - [Version 2.5](https://docs.knovvu.com/docs/virtual-agent-version-25.md) - [Version 2.4](https://docs.knovvu.com/docs/virtual-agent-version-24.md) - [Version 2.3](https://docs.knovvu.com/docs/virtual-agent-version-23.md) - [Version 2.2](https://docs.knovvu.com/docs/virtual-agent-version-22.md) - [Version 2.1](https://docs.knovvu.com/docs/virtual-agent-version-21.md) - [Version 2.0](https://docs.knovvu.com/docs/virtual-agent-version-20.md) - [Version 1.100](https://docs.knovvu.com/docs/virtual-agent-version-1100.md) - [Version 1.99](https://docs.knovvu.com/docs/virtual-agent-version-199.md) - [Version 1.98](https://docs.knovvu.com/docs/virtual-agent-version-198.md) - [Version 1.97](https://docs.knovvu.com/docs/virtual-agent-version-197.md) - [Version 1.96](https://docs.knovvu.com/docs/virtual-agent-version-196.md) - [Version 1.95](https://docs.knovvu.com/docs/virtual-agent-version-195.md) - [Version 1.94](https://docs.knovvu.com/docs/virtual-agent-version-194.md) - [Version 1.93](https://docs.knovvu.com/docs/virtual-agent-version-193.md) - [Version 1.92](https://docs.knovvu.com/docs/virtual-agent-version-192.md) - [Version 1.91](https://docs.knovvu.com/docs/virtual-agent-version-191.md) - [Version 1.90](https://docs.knovvu.com/docs/virtual-agent-version-190.md) - [Version 1.89](https://docs.knovvu.com/docs/virtual-agent-version-189.md) - [Version 1.88](https://docs.knovvu.com/docs/virtual-agent-version-188.md) - [Version 1.87](https://docs.knovvu.com/docs/virtual-agent-version-187.md) - [Version 1.86](https://docs.knovvu.com/docs/virtual-agent-version-186.md) - [Version 1.84](https://docs.knovvu.com/docs/virtual-agent-version-184.md) - [Version 1.83](https://docs.knovvu.com/docs/virtual-agent-version-183.md) - [Version 1.82](https://docs.knovvu.com/docs/virtual-agent-version-182.md) - [Version 1.81](https://docs.knovvu.com/docs/virtual-agent-version-181.md) - [Version 1.80](https://docs.knovvu.com/docs/virtual-agent-version-180.md) - [Version 1.79](https://docs.knovvu.com/docs/virtual-agent-version-179.md) - [Version 1.78](https://docs.knovvu.com/docs/virtual-agent-version-178.md) - [Version 1.77](https://docs.knovvu.com/docs/virtual-agent-version-177.md) - [Version 1.76](https://docs.knovvu.com/docs/virtual-agent-version-176.md) - [Version 1.75](https://docs.knovvu.com/docs/virtual-agent-version-175.md) - [Version 1.74](https://docs.knovvu.com/docs/virtual-agent-version-174.md) - [Version 1.73](https://docs.knovvu.com/docs/virtual-agent-version-173.md) - [Version 1.72](https://docs.knovvu.com/docs/virtual-agent-version-172.md) - [Version 1.71](https://docs.knovvu.com/docs/virtual-agent-version-171.md) - [Version 1.70](https://docs.knovvu.com/docs/virtual-agent-version-170.md) - [Version 1.69](https://docs.knovvu.com/docs/virtual-agent-version-169.md) - [Version 1.68](https://docs.knovvu.com/docs/virtual-agent-version-168.md) - [Version 1.67](https://docs.knovvu.com/docs/virtual-agent-version-167.md) - [Version 1.66](https://docs.knovvu.com/docs/virtual-agent-version-166.md) - [Version 1.65](https://docs.knovvu.com/docs/virtual-agent-version-165.md) - [Version 1.64](https://docs.knovvu.com/docs/virtual-agent-version-164.md) - [Version 1.63](https://docs.knovvu.com/docs/virtual-agent-version-163.md) - [Version 1.62](https://docs.knovvu.com/docs/virtual-agent-version-162.md) - [Version 1.61](https://docs.knovvu.com/docs/virtual-agent-version-161.md) - [Version 1.60](https://docs.knovvu.com/docs/virtual-agent-version-160.md) - [Version 1.59](https://docs.knovvu.com/docs/virtual-agent-version-159.md) - [Version 1.58](https://docs.knovvu.com/docs/virtual-agent-version-158.md) - [Version 1.56](https://docs.knovvu.com/docs/virtual-agent-version-156.md) - [Version 4.9](https://docs.knovvu.com/docs/ml-version-4-9.md) - [Version 4.8](https://docs.knovvu.com/docs/ml-version-4-8.md) - [Version 4.7](https://docs.knovvu.com/docs/ml-version-4-7.md) - [Version 4.6](https://docs.knovvu.com/docs/ml-version-46.md) - [Version 4.5](https://docs.knovvu.com/docs/ml-version-45.md) - [Version 4.4](https://docs.knovvu.com/docs/knovvu-ml-version-44.md) - [Version 4.3](https://docs.knovvu.com/docs/knovvu-ml-version-43.md) - [Version 4.2](https://docs.knovvu.com/docs/knovvu-ml-version-42.md) - [Version 4.1](https://docs.knovvu.com/docs/knovvu-ml-version-41.md) - [Version 4.0](https://docs.knovvu.com/docs/knovvu-ml-version-40.md) - [Version 3.14](https://docs.knovvu.com/docs/knovvu-ml-version-314.md) - [Version 3.13](https://docs.knovvu.com/docs/knovvu-ml-version-313.md) - [Version 3.12](https://docs.knovvu.com/docs/knovvu-ml-version-312.md) - [Version 3.11](https://docs.knovvu.com/docs/knovvu-ml-version-311-1.md) - [Version 3.10](https://docs.knovvu.com/docs/knovvu-ml-version-310.md) - [Version 3.9](https://docs.knovvu.com/docs/ml-version-39.md) - [Version 3.8](https://docs.knovvu.com/docs/ml-version-38.md) - [Version 3.7](https://docs.knovvu.com/docs/ml-version-37.md) - [Version 3.6](https://docs.knovvu.com/docs/ml-version-36.md) - [Version 3.5](https://docs.knovvu.com/docs/ml-version-35.md) - [Version 3.4](https://docs.knovvu.com/docs/ml-version-34.md) - [Version 3.2](https://docs.knovvu.com/docs/ml-version-32.md) - [Version 3.1](https://docs.knovvu.com/docs/ml-version-31.md) - [Version 3.0](https://docs.knovvu.com/docs/ml-version-30.md) - [Version 2.6](https://docs.knovvu.com/docs/ml-version-26.md) - [Version 2.5](https://docs.knovvu.com/docs/ml-version-25.md) - [Version 2.4](https://docs.knovvu.com/docs/ml-version-24.md) - [Version 2.3](https://docs.knovvu.com/docs/ml-version-23.md) - [Version 2.2](https://docs.knovvu.com/docs/ml-version-22.md) - [Version 2.1](https://docs.knovvu.com/docs/ml-version-21.md) - [Version 2.0](https://docs.knovvu.com/docs/ml-version-20.md) - [Version 1.100](https://docs.knovvu.com/docs/ml-version-1100.md) - [Version 1.99](https://docs.knovvu.com/docs/ml-version-199.md) - [Version 1.98](https://docs.knovvu.com/docs/ml-version-198.md) - [Version 1.97](https://docs.knovvu.com/docs/ml-version-197.md) - [Version 1.96](https://docs.knovvu.com/docs/ml-version-196.md) - [Version 1.95](https://docs.knovvu.com/docs/ml-version-195.md) - [Version 1.94](https://docs.knovvu.com/docs/ml-version-194.md) - [Version 1.93](https://docs.knovvu.com/docs/ml-version-193.md) - [Version 1.92](https://docs.knovvu.com/docs/ml-version-192.md) - [Version 1.91](https://docs.knovvu.com/docs/ml-version-191.md) - [Version 1.90](https://docs.knovvu.com/docs/ml-version-190.md) - [Version 1.89](https://docs.knovvu.com/docs/ml-version-189.md) - [Version 1.88](https://docs.knovvu.com/docs/ml-version-188.md) - [Version 1.87](https://docs.knovvu.com/docs/ml-version-187.md) - [Version 1.86](https://docs.knovvu.com/docs/ml-version-186.md) - [Version 1.84](https://docs.knovvu.com/docs/ml-version-184.md) - [Version 1.82](https://docs.knovvu.com/docs/ml-version-182.md) - [Version 1.81](https://docs.knovvu.com/docs/ml-version-181.md) - [Version 1.80](https://docs.knovvu.com/docs/ml-version-180.md) - [Version 1.77](https://docs.knovvu.com/docs/ml-version-177.md) - [Version 1.76](https://docs.knovvu.com/docs/ml-version-176.md) - [Version 1.75](https://docs.knovvu.com/docs/ml-version-175.md) - [Version 1.74](https://docs.knovvu.com/docs/ml-version-174.md) - [Version 1.73](https://docs.knovvu.com/docs/ml-version-173.md) - [Version 1.72](https://docs.knovvu.com/docs/ml-version-172.md) - [Version 1.71](https://docs.knovvu.com/docs/ml-version-171.md) - [Version 1.70](https://docs.knovvu.com/docs/ml-version-170.md) - [Version 1.69](https://docs.knovvu.com/docs/ml-version-169.md) - [Version 1.68](https://docs.knovvu.com/docs/ml-version-168.md) - [Version 1.67](https://docs.knovvu.com/docs/ml-version-167.md) - [About](https://docs.knovvu.com/docs/sr-about.md): Discover how Knovvu Speech Recognition empowers businesses with accurate, flexible, and multilingual voice solutions tailored for IVR systems and beyond. - [Features](https://docs.knovvu.com/docs/sr-features.md): Explore Knovvu SR's robust speech recognition features including real-time transcription, accent coverage, custom vocabulary, and multilingual model support. - [Supported Languages and Models](https://docs.knovvu.com/docs/sr-supported-languages-and-models.md): View the full list of languages supported by Knovvu Speech Recognition, including single-language and multilingual model options for global coverage. - [Packages](https://docs.knovvu.com/docs/sr-packages.md): Compare Knovvu SR Standard and Premium packages by features to choose the right solution for your voice technology needs. - [Benchmarking Guide](https://docs.knovvu.com/docs/sr-benchmarking-guide.md): Learn how Knovvu Speech Recognition evaluates model accuracy using benchmark tests, Word Error Rate analysis, and carefully selected datasets. - [Integration Methods](https://docs.knovvu.com/docs/sr-integration-methods.md) - [Context Biasing](https://docs.knovvu.com/docs/sr-context-biasing.md): Explore how context biasing enhances speech recognition accuracy with end-to-end models by dynamically adjusting predictions based on relevant keywords or phrases. - [Recognition Methods](https://docs.knovvu.com/docs/sr-recognition-methods.md): Learn the differences between grammar-based and language model-based recognition in Knovvu SR to choose the best method for your speech application needs. - [Pronunciation Customization](https://docs.knovvu.com/docs/sr-pronunciation-customization.md): Customize word pronunciations in Knovvu SR using HTTP requests to improve transcription accuracy and apply enhanced context biasing. - [Text Normalization](https://docs.knovvu.com/docs/sr-text-normalization.md): Learn how Knovvu SR uses text normalization to convert spoken input into accurate, readable transcripts with flexible number handling modes. - [Topology](https://docs.knovvu.com/docs/sr-topology.md): Explore the Knovvu SR system topology, including voice input flow, model retrieval, logging mechanisms, and monitoring with Prometheus and Elastic Stack. - [Components](https://docs.knovvu.com/docs/sr-components.md): Get an overview of Knovvu Speech Recognition components including SR and LMS services, logging tools, deployment systems, and supporting infrastructure. - [Work & Data Flow](https://docs.knovvu.com/docs/sr-work-data-flow.md): Understand the complete workflow of Knovvu Speech Recognition, from audio input and preprocessing to decoding, alignment, and final response generation. - [Postman Collection](https://docs.knovvu.com/docs/sr-postman-collection.md): Follow step-by-step instructions to test SESTEK SR APIs using Postman—from downloading the collection to generating tokens and submitting transcription requests. - [API Region URLs](https://docs.knovvu.com/docs/sr-api-region-urls.md): Find the correct regional base URL for Knovvu SR API to optimize performance, reduce latency, and ensure compatibility with supported language models. - [Authentication](https://docs.knovvu.com/docs/sr-authentication.md): Learn how to generate authentication tokens for Knovvu Cloud SR using client credentials via the LDM endpoint, with sample cURL request and response. - [Language Models](https://docs.knovvu.com/docs/sr-language-models.md): Learn how to retrieve and use language models in Knovvu SR, including selecting specific model versions or using the latest optimized model automatically. - [Transcribe a File](https://docs.knovvu.com/docs/sr-transcribe-a-file.md): Learn how to authenticate and use the Knovvu SR REST API to transcribe audio files using grammar-based or language model-based speech recognition methods. - [Transcribe in Real-time](https://docs.knovvu.com/docs/sr-transcribe-in-real-time.md): Stream audio and receive real-time transcription with Knovvu SR's WebSocket API, featuring live updates, VAD configuration, and customizable recognition settings. - [Version 12.4](https://docs.knovvu.com/docs/version-124-1.md) - [Version 12.3](https://docs.knovvu.com/docs/version-123.md) - [Version 12.2](https://docs.knovvu.com/docs/version-122.md) - [Version 12.0](https://docs.knovvu.com/docs/version-120.md) - [Version 11.5](https://docs.knovvu.com/docs/version-115.md) - [Version 11.4](https://docs.knovvu.com/docs/version-114.md) - [Version 11.3](https://docs.knovvu.com/docs/version-113.md) - [Requirements](https://docs.knovvu.com/docs/sr-requirements.md): Review the server, platform, network, and security requirements for deploying Knovvu Speech Recognition on Kubernetes or OpenShift environments. - [Possible SR Results for MRCP](https://docs.knovvu.com/docs/sr-possible-sr-results-for-mrcp.md): Explore possible recognition results and error scenarios for Knovvu SR using the MRCP/2.0 format, including high-confidence responses and no-match cases. - [Possible SR Results for REST](https://docs.knovvu.com/docs/sr-possible-sr-results-for-rest.md): Review the possible recognition results and error scenarios for Knovvu SR REST API, including successful responses, missing parameters, and empty audio content. - [Credit Usage Calculation](https://docs.knovvu.com/docs/sr-credit-usage-calculation.md): Understand how credit usage is calculated in Knovvu SR—1 credit equals 1 second of processed audio. Plan your usage based on file duration. - [Avaya-Aura-Experience Portal Configuration](https://docs.knovvu.com/docs/avaya-experience-portal-configuration.md) - [About](https://docs.knovvu.com/docs/tts-about.md): Learn what Knovvu Text-to-Speech (TTS) is and how it transforms written content into lifelike audio. This page introduces the core technology, benefits, and ideal use cases for developers and businesses using advanced speech synthesis. - [Features](https://docs.knovvu.com/docs/tts-features.md): Discover the top features of Knovvu TTS, including customizable voices, SSML support, multi-language output, and flexible deployment options. Explore how these features elevate user experience in voice-enabled applications. - [Supported Languages and Voices](https://docs.knovvu.com/docs/tts-supported-languages-and-voices.md): View the full list of languages and dialects available in Knovvu TTS. Find the right voice for your target audience and ensure global accessibility with high-quality multilingual speech synthesis. - [Packages](https://docs.knovvu.com/docs/tts-packages.md): Compare Knovvu TTS pricing and package options. - [TTS Best Practices](https://docs.knovvu.com/docs/tts-best-practices.md) - [Integration Methods](https://docs.knovvu.com/docs/tts-integration-methods.md) - [Custom TTS Process](https://docs.knovvu.com/docs/tts-process.md) - [Customization for Synthesis Accuracy](https://docs.knovvu.com/docs/tts-customization-for-synthesis-accuracy.md): Optimize your TTS output with advanced customization tips to improve synthesis accuracy. This guide helps developers fine-tune pronunciation, pacing, and emphasis for clearer and more natural-sounding audio results. - [Arabic Voices Best Practices](https://docs.knovvu.com/docs/arabic-voices-best-practices.md) - [Voice Cloning](https://docs.knovvu.com/docs/tts-voice-cloning.md): Discover how to create personalized voices using Knovvu's voice cloning technology. This page explains the training, data requirements, and use cases for generating unique, lifelike voice models from real human speech. - [Topology](https://docs.knovvu.com/docs/tts-topology.md): Explore the system-level topology of Knovvu Text-to-Speech (TTS) deployments. This document provides a visual and descriptive overview of the TTS infrastructure, including network layout, server roles, and data routing paths, ensuring optimal planning and scalability. - [Components](https://docs.knovvu.com/docs/tts-components.md): This documentation outlines the core components of the Knovvu TTS architecture. - [Work & Data Flow](https://docs.knovvu.com/docs/tts-work-data-flow.md): Gain insights into the operational workflow and data exchange process of the TTS system. - [Requirements](https://docs.knovvu.com/docs/tts-requirements.md): This document outlines the infrastructure and system requirements for deploying the Knovvu Text-to-Speech (TTS) solution. - [Postman Collection](https://docs.knovvu.com/docs/tts-postman-collection.md): Access ready-to-use Postman collections for Knovvu TTS APIs. This document helps developers test and explore TTS endpoints quickly and efficiently, reducing integration time and boosting development productivity. - [API Region URLs](https://docs.knovvu.com/docs/tts-api-region-urls.md): This document provides a comprehensive list of regional base URLs for accessing Knovvu TTS APIs. Choose the nearest region for optimal latency and performance in your text-to-speech requests. - [Authentication](https://docs.knovvu.com/docs/tts-authentication.md): Learn how to authenticate your API requests to the Knovvu TTS service. This guide explains token-based authentication methods and how to obtain a secure bearer token using client credentials. - [List Available Voices](https://docs.knovvu.com/docs/tts-get-voices.md): Get detailed API instructions to retrieve the list of available TTS voices. Easily explore supported languages, genders, and voice styles to find the perfect match for your application. - [Synthesize Text](https://docs.knovvu.com/docs/tts-synthesize-text.md): This reference explains how to convert text into natural-sounding speech using the TTS Synthesis API. Includes request structure, parameters, and examples for fast implementation. - [Synthesize Text via WebSocket](https://docs.knovvu.com/docs/tts-synthesize-text-via-websocket.md) - [SSML Tag Support](https://docs.knovvu.com/docs/tts-ssml-tag-support.md): Understand the supported SSML (Speech Synthesis Markup Language) tags for customizing speech output. Control prosody, rate, breaks, and more to fine-tune your audio playback. - [Version 12.4](https://docs.knovvu.com/docs/version-124.md) - [Version 12.3](https://docs.knovvu.com/docs/version-123-1.md) - [Version 12.2](https://docs.knovvu.com/docs/version-122-1.md) - [Version 12.1](https://docs.knovvu.com/docs/version-121.md) - [Version 12.0](https://docs.knovvu.com/docs/version-120-1.md) - [Version 11.5](https://docs.knovvu.com/docs/version-11-5.md) - [Version 11.4](https://docs.knovvu.com/docs/version-114-1.md) - [Version 11.3](https://docs.knovvu.com/docs/version-113-1.md) - [Credit Usage Calculation](https://docs.knovvu.com/docs/tts-credit-usage-calculation.md): Understand how credit consumption works in Knovvu TTS with our detailed guide on phoneme-based billing. - [Genesys CX TTS Integration Settings](https://docs.knovvu.com/docs/genesys-cx-tts-integration-settings.md) - [Avaya Aura Experience Portal Configuration](https://docs.knovvu.com/docs/tts-avaya-aura-experience-portal-configuration.md): Learn how to configure Avaya Aura Experience Portal for seamless Text-to-Speech (TTS) integration. - [Avaya Aura Session Manager Configuration](https://docs.knovvu.com/docs/avaya-aura-session-manager-configuration.md) - [Avaya Voice Portal Configuration](https://docs.knovvu.com/docs/tts-avaya-voice-portal-configuration.md): Follow this documentation to set up Avaya Voice Portal for use with Knovvu TTS engines. It includes detailed parameters, license configurations, and system setup instructions to ensure a stable and efficient voice solution. - [About](https://docs.knovvu.com/docs/real-time-guidance-about.md) - [Packages](https://docs.knovvu.com/docs/agent-assist-packages.md) - [Reports](https://docs.knovvu.com/docs/real-time-guidance-reports.md) - [LLM Integrations](https://docs.knovvu.com/docs/real-time-guidance-open-ai-integrations.md) - [Agent Assist UI Integration Guide](https://docs.knovvu.com/docs/agent-assist-ui-integration-guide.md) - [RTG & VB Integration Technical Requirements](https://docs.knovvu.com/docs/real-time-guidance-integration-technical-requirements.md) - [Topology](https://docs.knovvu.com/docs/real-time-guidance-amazon-topology.md) - [Broadvoice-RTG Topology](https://docs.knovvu.com/docs/real-time-guidance-broadvoice-topology.md) - [Broadvoice-RTG Technical Overview](https://docs.knovvu.com/docs/real-time-guidance-broadvoice-technical-overview.md) - [Broadvoice Settings](https://docs.knovvu.com/docs/real-time-guidance-broadvoice-settings.md) - [Broadvoice-RTG Integration Configuration](https://docs.knovvu.com/docs/real-time-guidance-broadvoice-integration-configuration.md) - [Topology](https://docs.knovvu.com/docs/rtg-genesys-topology.md) - [Technical Overview](https://docs.knovvu.com/docs/rtg-genesys-technical-overview.md) - [Knovvu Real-Time Guidance in Appfoundry](https://docs.knovvu.com/docs/knovvu-real-time-guidance-in-appfoundry.md) - [Genesys Settings](https://docs.knovvu.com/docs/rtg-genesys-settings.md) - [Genesys Audiohook Settings](https://docs.knovvu.com/docs/rtg-genesys-audiohook-settings.md) - [Required Genesys Information](https://docs.knovvu.com/docs/rtg-required-genesys-information.md) - [Genesys-RTG Integration Configuration](https://docs.knovvu.com/docs/genesys-rtg-integration-configuration.md) - [Topology](https://docs.knovvu.com/docs/real-time-guidance-nice-topology.md) - [Technical Overview](https://docs.knovvu.com/docs/real-time-guidance-nice-technical-overview.md) - [Nice Settings](https://docs.knovvu.com/docs/real-time-guidance-nice-settings.md) - [Nice Integration Configuration](https://docs.knovvu.com/docs/real-time-guidance-nice-integration-configuration.md) - [Topology](https://docs.knovvu.com/docs/zoom-cc-rtg-topology.md) - [Integrations developed by the 3rd party](https://docs.knovvu.com/docs/real-time-guidance-integrations-developed-by-the-3rd-party.md) - [Performance Insights](https://docs.knovvu.com/docs/performance-insights.md) - [Intent Detection](https://docs.knovvu.com/docs/real-time-guidance-intent-detection.md) - [AI Agent](https://docs.knovvu.com/docs/real-time-guidance-gen-qa-va.md) - [Knovvu ML](https://docs.knovvu.com/docs/real-time-guidance-gen-qa-ml.md) - [Genesys Knowledge Base](https://docs.knovvu.com/docs/real-time-guidance-gen-qa-genesys-knowledge-base.md) - [Post Conversation Automation](https://docs.knovvu.com/docs/real-time-guidance-post-conversation-automation.md) - [Version 5.23](https://docs.knovvu.com/docs/copilot-version-523.md) - [Version 5.22](https://docs.knovvu.com/docs/copilot-version-522.md) - [Version 5.21](https://docs.knovvu.com/docs/copilot-version-521.md) - [Version 5.20](https://docs.knovvu.com/docs/copilot-version-520.md) - [Version 5.19](https://docs.knovvu.com/docs/copilot-version-519.md) - [Version 5.17](https://docs.knovvu.com/docs/copilot-version-517.md) - [Version 5.16](https://docs.knovvu.com/docs/copilot-version-516.md) - [Version 5.14](https://docs.knovvu.com/docs/copilot-version-514.md) - [Version 5.12](https://docs.knovvu.com/docs/copilot-version-512.md) - [Version 5.9](https://docs.knovvu.com/docs/version-59-1.md) - [Version 5.8](https://docs.knovvu.com/docs/version-58-1.md) - [Version 5.7](https://docs.knovvu.com/docs/version-57-1.md) - [Version 5.6](https://docs.knovvu.com/docs/version-56-1.md) - [Version 5.4](https://docs.knovvu.com/docs/copilot-version-54.md) - [Version 5.3](https://docs.knovvu.com/docs/version-53-2.md) - [Version 5.1](https://docs.knovvu.com/docs/version-51-1.md) - [Version 4.33](https://docs.knovvu.com/docs/version-433-1.md) - [Version 4.29](https://docs.knovvu.com/docs/version-429-1.md) - [Version 4.28](https://docs.knovvu.com/docs/rtg-version-428.md) - [Version 4.27](https://docs.knovvu.com/docs/rtg-version-427.md) - [Version 4.26](https://docs.knovvu.com/docs/rtg-version-426.md) - [Version 4.25](https://docs.knovvu.com/docs/rtg-version-425.md) - [Version 4.24](https://docs.knovvu.com/docs/rtg-version-424.md) - [Version 4.21](https://docs.knovvu.com/docs/rtg-version-421.md) - [Version 4.20](https://docs.knovvu.com/docs/rtg-version-420.md) - [Version 4.19](https://docs.knovvu.com/docs/rtg-version-419.md) - [Version 4.18](https://docs.knovvu.com/docs/rtg-version-418.md) - [Version 4.17](https://docs.knovvu.com/docs/rtg-version-417.md) - [Version 4.16](https://docs.knovvu.com/docs/rtg-version-416.md) - [Version 4.15](https://docs.knovvu.com/docs/rtg-version-415.md) - [Version 4.14](https://docs.knovvu.com/docs/rtg-version-414.md) - [About](https://docs.knovvu.com/docs/virtual-translator-about.md) - [Features](https://docs.knovvu.com/docs/virtual-translator-features.md) - [Supported Languages](https://docs.knovvu.com/docs/virtual-translator-supported-languages.md) - [Packages](https://docs.knovvu.com/docs/vt-packages.md) - [Usage](https://docs.knovvu.com/docs/virtual-translator-usage.md) - [Genesys Integration Data Flow](https://docs.knovvu.com/docs/virtual-translator-genesys-integration-data-flow.md) - [Deployment-Configuration Steps](https://docs.knovvu.com/docs/virtual-translator-deployment-configuration-steps.md) - [Genesys Settings](https://docs.knovvu.com/docs/virtual-translator-genesys-settings.md) - [Requirements](https://docs.knovvu.com/docs/virtual-translator-requirements.md) - [About](https://docs.knovvu.com/docs/analytics-about.md): Knovvu Analytics provides contact centers with optimized quality management, increased customer satisfaction, improved workforce efficiency. - [Features](https://docs.knovvu.com/docs/analytics-features.md) - [Packages](https://docs.knovvu.com/docs/analytics-packages.md) - [Reports](https://docs.knovvu.com/docs/analytics-reports.md) - [Supported Languages](https://docs.knovvu.com/docs/analytics-supported-languages.md) - [Other Documents](https://docs.knovvu.com/docs/analytics-other-documents.md) - [Licensing & Restrictions](https://docs.knovvu.com/docs/knovvu-ca-licensing.md) - [Data Feeder](https://docs.knovvu.com/docs/data-feeder.md) - [User Manual](https://docs.knovvu.com/docs/analytics-user-manual.md) - [Examination of Phrases](https://docs.knovvu.com/docs/analytics-examination-of-phrases.md) - [Following Conversations of Agents](https://docs.knovvu.com/docs/analytics-following-conversations-of-agents.md) - [Improving Agent Performance](https://docs.knovvu.com/docs/improving-agent-performance.md) - [Improving Conversation Quality Scores & Agent Performance](https://docs.knovvu.com/docs/analytics-improving-conversation-quality-scores-agent-performance.md) - [Reducing Recurring Conversations](https://docs.knovvu.com/docs/analytics-reducing-recurring-conversations.md) - [Creating Categories](https://docs.knovvu.com/docs/analytics-creating-categories.md) - [Creating a Forbidden Word List](https://docs.knovvu.com/docs/analytics-creating-a-forbidden-word-list.md) - [Reducing Silence Ratio in Call Centers](https://docs.knovvu.com/docs/analytics-reducing-silence-ratio-in-call-centers.md) - [Making Comparative Analysis](https://docs.knovvu.com/docs/analytics-making-comparative-analysis.md) - [Increasing Customer Contentment Level](https://docs.knovvu.com/docs/increasing-customer-contentment-level.md) - [Regex Guide - Masking w/ Custom Entity](https://docs.knovvu.com/docs/custom-entity-regex-guide.md) - [Data Feeder Integration](https://docs.knovvu.com/docs/data-feeder-integration.md) - [Azure AD SAML Auth Integration](https://docs.knovvu.com/docs/ca-azure-ad-saml-authentication.md) - [User Integrations](https://docs.knovvu.com/docs/analytics-user-integrations.md) - [Conversation Integrations](https://docs.knovvu.com/docs/analytics-conversation-integrations.md) - [Topology](https://docs.knovvu.com/docs/analytics-genesys-topology.md) - [Technical Overview](https://docs.knovvu.com/docs/analytics-genesys-technical-overview.md) - [Knovvu Analytics Installation on AppFoundry](https://docs.knovvu.com/docs/knovvu-analytics-installation-appfoundry.md) - [Genesys Settings](https://docs.knovvu.com/docs/analytics-genesys-settings.md) - [Required Genesys Information](https://docs.knovvu.com/docs/analytics-required-genesys-information.md) - [Integration Services Deployment](https://docs.knovvu.com/docs/integration-services-deployment.md) - [Genesys Integration Configuration](https://docs.knovvu.com/docs/analytics-genesys-integration-configuration.md) - [Topology](https://docs.knovvu.com/docs/analytics-amazon-topology.md) - [Technical Overview](https://docs.knovvu.com/docs/analytics-amazon-technical-overview.md) - [Amazon Integration Configuration](https://docs.knovvu.com/docs/amazon-integration-configuration.md) - [Amazon Settings](https://docs.knovvu.com/docs/amazon-settings.md) - [Amazon Services Deployment](https://docs.knovvu.com/docs/amazon-services-deployment.md) - [Technical Overview](https://docs.knovvu.com/docs/analytics-alotech-technical-overview.md) - [Topology](https://docs.knovvu.com/docs/analytics-alotech-topology.md) - [Topology](https://docs.knovvu.com/docs/analytics-puzzel-topology.md) - [Topology](https://docs.knovvu.com/docs/analytics-zendesk-topology.md) - [Topology](https://docs.knovvu.com/docs/analytics-zoom-meeting-topology.md) - [Knovvu Analytics Installation on Zoom Marketplace](https://docs.knovvu.com/docs/analytics-installation-zoom-marketplace.md) - [Zoom Settings](https://docs.knovvu.com/docs/analytics-zoom-settings.md) - [Topology](https://docs.knovvu.com/docs/analytics-twilio-topology.md) - [Technical Overview](https://docs.knovvu.com/docs/analytics-twilio-technical-overview.md) - [Twilio Settings](https://docs.knovvu.com/docs/analyics-twilio-settings.md) - [Twilio Integration Configuration](https://docs.knovvu.com/docs/twilio-integration-configuration.md) - [Error Logging and Handling](https://docs.knovvu.com/docs/analyics-twilio-error-logging-and-handling.md) - [Topology](https://docs.knovvu.com/docs/nice-analytics-topology.md) - [Technical Overview](https://docs.knovvu.com/docs/nice-analytics-technical-overview.md) - [Nice Inbound Voice Setup](https://docs.knovvu.com/docs/nice-inbound-voice-setup.md) - [Nice Internal Configuration](https://docs.knovvu.com/docs/nice-analytics-internal-configuration.md) - [Integration Service Deployment](https://docs.knovvu.com/docs/nice-integration-service-deployment.md) - [Topology](https://docs.knovvu.com/docs/analytics-microsoft-topology.md) - [Technical Overview](https://docs.knovvu.com/docs/analytics-microsoft-technical-overview.md) - [Microsoft CC Internal Configuration](https://docs.knovvu.com/docs/analytics-microsoft-internal-configuration.md) - [First Project Guide](https://docs.knovvu.com/docs/analytics-first-project-guide.md) - [Success Measurement](https://docs.knovvu.com/docs/analytics-success-measurement.md) - [Version 5.29](https://docs.knovvu.com/docs/ca-version-5-29.md) - [Version 5.28](https://docs.knovvu.com/docs/ca-version-5-28.md) - [Version 5.27](https://docs.knovvu.com/docs/ca-version-527.md) - [Version 5.26.1](https://docs.knovvu.com/docs/ca-version-5261.md) - [Version 5.26](https://docs.knovvu.com/docs/ca-version-526.md) - [Version 5.25](https://docs.knovvu.com/docs/ca-version-525.md) - [Version 5.24](https://docs.knovvu.com/docs/ca-version-524.md) - [Version 5.23](https://docs.knovvu.com/docs/ca-version-523.md) - [Version 5.22](https://docs.knovvu.com/docs/ca-version-522.md) - [Version 5.21](https://docs.knovvu.com/docs/ca-version-521.md) - [Version 5.20](https://docs.knovvu.com/docs/ca-version-520.md) - [Version 5.19](https://docs.knovvu.com/docs/version-519.md) - [Version 5.18](https://docs.knovvu.com/docs/version-518.md) - [Version 5.17](https://docs.knovvu.com/docs/version-517-1.md) - [Version 5.16](https://docs.knovvu.com/docs/version-516.md) - [Version 5.15](https://docs.knovvu.com/docs/ca-version-515.md) - [Version 5.14](https://docs.knovvu.com/docs/ca-version-514.md) - [Version 5.13](https://docs.knovvu.com/docs/ca-version-513.md) - [Version 5.12](https://docs.knovvu.com/docs/version-512.md) - [Version 5.11](https://docs.knovvu.com/docs/ca-version-511.md) - [Version 5.10](https://docs.knovvu.com/docs/version-510.md) - [Version 5.9](https://docs.knovvu.com/docs/version-59.md) - [Version 5.8](https://docs.knovvu.com/docs/version-58.md) - [Version 5.7](https://docs.knovvu.com/docs/ca-version-57.md) - [Version 5.6](https://docs.knovvu.com/docs/ca-version-56.md) - [Version 5.5](https://docs.knovvu.com/docs/ca-version-55.md) - [Version 5.4.1](https://docs.knovvu.com/docs/version-541.md) - [Version 5.4](https://docs.knovvu.com/docs/version-54.md) - [Version 5.3](https://docs.knovvu.com/docs/ca-version-53.md) - [Version 5.2](https://docs.knovvu.com/docs/ca-version-52.md) - [Version 5.1](https://docs.knovvu.com/docs/version-51.md) - [Version 5.0](https://docs.knovvu.com/docs/ca-version-50.md) - [Version 4.33](https://docs.knovvu.com/docs/version-433.md) - [Version 4.32](https://docs.knovvu.com/docs/ca-version-432.md) - [Version 4.31](https://docs.knovvu.com/docs/ca-version-431.md) - [Version 4.30](https://docs.knovvu.com/docs/ca-version-430.md) - [Version 4.29](https://docs.knovvu.com/docs/ca-version-429.md) - [Version 4.28](https://docs.knovvu.com/docs/ca-version-428.md) - [Version 4.27](https://docs.knovvu.com/docs/ca-version-427.md) - [Version 4.26](https://docs.knovvu.com/docs/ca-version-426.md) - [Version 4.25](https://docs.knovvu.com/docs/ca-version-425.md) - [Version 4.24](https://docs.knovvu.com/docs/ca-version-424.md) - [Version 4.23](https://docs.knovvu.com/docs/version-423.md) - [Version 4.22](https://docs.knovvu.com/docs/ca-version-422.md) - [Version 4.21](https://docs.knovvu.com/docs/ca-version-421.md) - [Version 4.20](https://docs.knovvu.com/docs/ca-version-420.md) - [Version 4.19](https://docs.knovvu.com/docs/ca-version-419.md) - [Version 4.18](https://docs.knovvu.com/docs/ca-version-418.md) - [Version 4.17](https://docs.knovvu.com/docs/version-417.md) - [Version 4.16](https://docs.knovvu.com/docs/version-416.md) - [Version 4.15](https://docs.knovvu.com/docs/version-415.md) - [Version 4.14](https://docs.knovvu.com/docs/version-414.md) - [Version 4.13](https://docs.knovvu.com/docs/version-413.md) - [Version 4.12](https://docs.knovvu.com/docs/version-412.md) - [Version 4.11](https://docs.knovvu.com/docs/version-411.md) - [Version 4.10](https://docs.knovvu.com/docs/version-410.md) - [Version 4.9](https://docs.knovvu.com/docs/version-49.md) - [Version 4.8](https://docs.knovvu.com/docs/version-48.md) - [Version 4.7](https://docs.knovvu.com/docs/clone-version-47.md) - [Version 4.6](https://docs.knovvu.com/docs/version-46.md) - [Version 4.5](https://docs.knovvu.com/docs/version-45.md) - [Version 4.3](https://docs.knovvu.com/docs/version-43.md) - [Version 4.2](https://docs.knovvu.com/docs/version-42.md) - [Version 4.1](https://docs.knovvu.com/docs/version-41.md) - [Version 4.0](https://docs.knovvu.com/docs/version-40.md) - [Version 3.2](https://docs.knovvu.com/docs/analytics-version-32.md) - [Version 3.1](https://docs.knovvu.com/docs/analytics-version-31.md) - [Version 3.0](https://docs.knovvu.com/docs/analytics-version-30.md) - [Version 2.16](https://docs.knovvu.com/docs/analytics-version-216.md) - [Version 2.15](https://docs.knovvu.com/docs/analytics-version-215.md) - [Topology](https://docs.knovvu.com/docs/analytics-topology.md) - [Components](https://docs.knovvu.com/docs/analytics-components.md) - [Work & Data Flow](https://docs.knovvu.com/docs/analytics-work-data-flow.md) - [About](https://docs.knovvu.com/docs/aqm-about.md) - [Features](https://docs.knovvu.com/docs/aqm-features.md) - [Supported Languages](https://docs.knovvu.com/docs/supported-languages.md) - [Packages](https://docs.knovvu.com/docs/aqm-packages.md) - [Success Measurement](https://docs.knovvu.com/docs/success-measurement.md) - [Agentic Evaluation](https://docs.knovvu.com/docs/ca-agentic-evaluation.md) - [About](https://docs.knovvu.com/docs/coaching-about.md) - [About](https://docs.knovvu.com/docs/vb-about.md) - [Features](https://docs.knovvu.com/docs/vb-features.md) - [Packages](https://docs.knovvu.com/docs/biometrics-packages.md) - [Reports](https://docs.knovvu.com/docs/vb-reports.md) - [Requirements](https://docs.knovvu.com/docs/vb-requirements.md) - [Other Documents](https://docs.knovvu.com/docs/vb-other-documents.md) - [Usage](https://docs.knovvu.com/docs/vb-usage.md) - [User Manual](https://docs.knovvu.com/docs/user-manual-1.md) - [Swagger Authorization](https://docs.knovvu.com/docs/biometrics-swagger-authorization.md) - [Authentication](https://docs.knovvu.com/docs/biometrics-authentication.md) - [RTG & VB Integration Technical Requirements](https://docs.knovvu.com/docs/vb-integration-technical-requirements.md) - [Five9-Knovvu Biometrics Settings](https://docs.knovvu.com/docs/five9-knovvu-biometrics-settings-1.md) - [Five9-Knovvu Biometrics Topology](https://docs.knovvu.com/docs/five9-knovvu-biometrics-topology.md) - [Five9-Knovvu Biometrics Integration Configuration](https://docs.knovvu.com/docs/five9-knovvu-biometrics-integration-configuration.md) - [Topology](https://docs.knovvu.com/docs/vb-genesys-topology.md) - [Technical Overview](https://docs.knovvu.com/docs/vb-genesys-technical-overview.md) - [Knovvu Biometrics Installation on AppFoundry](https://docs.knovvu.com/docs/knovvu-biometrics-installation-appfoundry.md) - [Required Genesys Information](https://docs.knovvu.com/docs/vb-required-genesys-information.md) - [Genesys-Knovvu VB Integration Configuration](https://docs.knovvu.com/docs/genesys-vb-integration-configuration.md) - [Genesys Settings](https://docs.knovvu.com/docs/vb-genesys-settings.md) - [Avaya Aura Contact Center Configuration](https://docs.knovvu.com/docs/avaya-aura-contact-center-configuration.md) - [Licensing](https://docs.knovvu.com/docs/biometrics-licensing.md) - [Success Measurement](https://docs.knovvu.com/docs/biometrics-success-measurement.md) - [Version 2.0](https://docs.knovvu.com/docs/version-20.md) - [Version 1.6](https://docs.knovvu.com/docs/version-16-1.md) - [Version 1.5](https://docs.knovvu.com/docs/version-15-1.md) - [Version 1.4](https://docs.knovvu.com/docs/version-14-1.md) - [Version 1.3](https://docs.knovvu.com/docs/version-13-1.md) - [Version 1.2](https://docs.knovvu.com/docs/version-12-1.md) - [Version 1.1](https://docs.knovvu.com/docs/vb-version-11.md) - [Version 1.0](https://docs.knovvu.com/docs/vb-version-10.md) - [Version 0.9](https://docs.knovvu.com/docs/version-09.md) - [Version 0.8](https://docs.knovvu.com/docs/vb-version-08.md) - [Topology](https://docs.knovvu.com/docs/biometrics-topology.md) - [Components](https://docs.knovvu.com/docs/biometrics-components.md) - [Work & Data Flow](https://docs.knovvu.com/docs/biometrics-work-data-flow.md) - [About](https://docs.knovvu.com/docs/dataflow-about.md): Get an overview of Knovvu Data Flow—an intuitive, node-based orchestration platform designed for managing Speech Recognition and TTS scenarios. Learn how to visually configure audio pipelines, integrate various processing components, and accelerate voice-enabled application development. - [Authentication](https://docs.knovvu.com/docs/dataflow-authentication.md): Secure access to Knovvu Data Flow with proper authentication mechanisms. - [Events](https://docs.knovvu.com/docs/dataflow-events.md): This page explains how event objects are handled within the Knovvu Data Flow platform. It introduces the concept of JSON-formatted events that trigger node processing and influence the flow of operations. - [Messages (Requests)](https://docs.knovvu.com/docs/dataflow-messages.md): This documentation focuses on the format and content of messages (requests) used to initiate operations in Knovvu Data Flow. - [Binary Data](https://docs.knovvu.com/docs/dataflow-architecture-binary-data.md): Explore how binary data—such as audio streams—is managed within Knovvu Data Flow. - [Project Design](https://docs.knovvu.com/docs/dataflow-architecture-project-design.md): Learn best practices for designing scalable projects within Knovvu Data Flow. This document guides you through project architecture, node configuration strategies, and modular design principles to optimize performance and maintainability. - [WebSocket](https://docs.knovvu.com/docs/dataflow-integrations-websocket.md): This documentation outlines how to integrate Knovvu Data Flow with WebSocket connections for real-time, bidirectional communication. It explains how to initiate a WebSocket session, send textual or binary messages, and receive streamed results efficiently. - [gRPC](https://docs.knovvu.com/docs/dataflow-integrations-grpc.md): This page details how to leverage gRPC (Google Remote Procedure Call) for integrating Knovvu Data Flow into high-performance environments. - [HTTP](https://docs.knovvu.com/docs/dataflow-integrations-http.md): Learn how to use HTTP protocol to communicate with Knovvu Data Flow using stateless, REST-style endpoints. - [Customer Projects](https://docs.knovvu.com/docs/dataflow-customer-projects.md): Learn how to effectively plan, test, and deploy Dataflow-based customer projects using Knovvu’s modular architecture. - [Migration](https://docs.knovvu.com/docs/dataflow-migration.md): Easily migrate your custom Dataflow projects from test to production environments using Knovvu’s intuitive import-export functionality. - [Reports](https://docs.knovvu.com/docs/dataflow-reports.md): Track and analyze session-level operations with Knovvu Data Flow Reports. - [Testing](https://docs.knovvu.com/docs/dataflow-testing.md): Test your Knovvu Data Flow projects effectively with both streaming and batch methods. This guide covers how to use the "Run" feature in the design interface for live microphone testing, and how to perform batch input validation using Postman collections. - [Using Bulk Processor](https://docs.knovvu.com/docs/dataflow-using-bulk-processor.md): Learn how to efficiently process large volumes of data using Knovvu Data Flow's Bulk Processor. This guide walks you through uploading, configuring, and executing bulk operations to optimize processing speed and resource usage. - [Flow of Execution](https://docs.knovvu.com/docs/dataflow-custom-nodes-flow-of-execution.md) - [Node Script](https://docs.knovvu.com/docs/dataflow-custom-nodes-node-script.md) - [Logging](https://docs.knovvu.com/docs/dataflow-custom-nodes-logging.md) - [Incidents](https://docs.knovvu.com/docs/incidents.md) - [Sending Events](https://docs.knovvu.com/docs/dataflow-custom-nodes-sending-events.md) - [Http Calls](https://docs.knovvu.com/docs/dataflow-custom-nodes-http-calls.md) - [Flush](https://docs.knovvu.com/docs/dataflow-custom-nodes-flush.md) - [Age](https://docs.knovvu.com/docs/dataflow-nodes-age.md) - [Audio Logger](https://docs.knovvu.com/docs/dataflow-nodes-audio-logger.md) - [Audio Segment Filter](https://docs.knovvu.com/docs/dataflow-nodes-audio-segment-filter.md) - [Audio Segment Picker](https://docs.knovvu.com/docs/dataflow-nodes-audio-segment-picker.md) - [Audio Segmenter](https://docs.knovvu.com/docs/audio-segmenter.md) - [VAD](https://docs.knovvu.com/docs/vad.md) - [VAD Elastic](https://docs.knovvu.com/docs/vad-elastic.md) - [VAD Silero](https://docs.knovvu.com/docs/vad-silero.md) - [Audio Splitters](https://docs.knovvu.com/docs/dataflow-nodes-audio-splitters.md) - [Batch-To-Stream Audio Merger](https://docs.knovvu.com/docs/dataflow-nodes-batch-to-stream-audio-merger.md) - [Channel Switch](https://docs.knovvu.com/docs/dataflow-nodes-channel-switch.md) - [ChatGPT](https://docs.knovvu.com/docs/dataflow-nodes-chatgpt.md) - [Agent Assist](https://docs.knovvu.com/docs/dataflow-nodes-agent-assist.md) - [CA Realtime](https://docs.knovvu.com/docs/dataflow-nodes-conversational-analytics-ca-realtime.md) - [Conversation Analyzer](https://docs.knovvu.com/docs/dataflow-nodes-conversational-analytics-conversation-analyzer.md) - [RTG](https://docs.knovvu.com/docs/dataflow-nodes-rtg.md) - [RTN Connector](https://docs.knovvu.com/docs/dataflow-nodes-rtn-connector.md) - [Conversation Insights](https://docs.knovvu.com/docs/dataflow-nodes-conversation-insights.md) - [Comfort Noise Generator](https://docs.knovvu.com/docs/dataflow-nodes-comfort-noise-generator.md) - [Distributor](https://docs.knovvu.com/docs/dataflow-nodes-distributor.md) - [Emotion](https://docs.knovvu.com/docs/dataflow-nodes-emotion.md) - [Entry](https://docs.knovvu.com/docs/dataflow-nodes-entry.md) - [External Relay](https://docs.knovvu.com/docs/dataflow-nodes-external-relay.md) - [Event Barrier](https://docs.knovvu.com/docs/dataflow-nodes-event-barrier.md) - [Event Filter](https://docs.knovvu.com/docs/dataflow-nodes-event-filter.md) - [Event Sorter](https://docs.knovvu.com/docs/dataflow-nodes-event-sorter.md) - [Event Tagger](https://docs.knovvu.com/docs/dataflow-nodes-event-tagger.md) - [Flush Barrier](https://docs.knovvu.com/docs/dataflow-nodes-flush-barrier.md) - [Gender](https://docs.knovvu.com/docs/dataflow-nodes-gender.md) - [Kore AI](https://docs.knovvu.com/docs/dataflow-nodes-kore-ai.md) - [Language Identifier](https://docs.knovvu.com/docs/dataflow-nodes-language-identifier.md) - [Mono-To-Stereo Audio Mixer](https://docs.knovvu.com/docs/dataflow-nodes-mono-to-stereo-audio-mixer.md) - [Normalizer](https://docs.knovvu.com/docs/dataflow-nodes-normalizer.md) - [Profanity Filter](https://docs.knovvu.com/docs/dataflow-nodes-profanity-filter.md) - [Publisher](https://docs.knovvu.com/docs/dataflow-nodes-publisher.md) - [Punctuation](https://docs.knovvu.com/docs/dataflow-nodes-punctuation.md) - [Sentiment](https://docs.knovvu.com/docs/dataflow-nodes-sentiment.md) - [Speaker Diarizer](https://docs.knovvu.com/docs/dataflow-nodes-speaker-diarizer.md) - [Speech Quality](https://docs.knovvu.com/docs/dataflow-nodes-speech-quality.md) - [SR Http](https://docs.knovvu.com/docs/dataflow-nodes-speech-recognition-sr-http.md) - [SR Websocket](https://docs.knovvu.com/docs/dataflow-nodes-speech-recognition-sr-websocket.md) - [Subtitle Generator](https://docs.knovvu.com/docs/dataflow-nodes-subtitle-generator.md) - [Summarization](https://docs.knovvu.com/docs/dataflow-nodes-summarization.md) - [Text Correction](https://docs.knovvu.com/docs/dataflow-nodes-text-correction.md) - [Text Language Identifier](https://docs.knovvu.com/docs/dataflow-nodes-text-language-identifier.md) - [Text Normalizer](https://docs.knovvu.com/docs/dataflow-nodes-text-normalizer.md) - [Topic Detection](https://docs.knovvu.com/docs/dataflow-nodes-topic-detection.md) - [Translate Google](https://docs.knovvu.com/docs/dataflow-nodes-translate.md) - [Translate ML](https://docs.knovvu.com/docs/dataflow-nodes-translate-ml.md) - [Translate OpenAI](https://docs.knovvu.com/docs/dataflow-nodes-translate-openai.md) - [TTS ElevenLabs](https://docs.knovvu.com/docs/dataflow-nodes-tts-elevenlabs.md) - [TTS Http](https://docs.knovvu.com/docs/dataflow-nodes-tts-http.md) - [TTS Websocket](https://docs.knovvu.com/docs/dataflow-nodes-tts-websocket.md) - [TTS Microsoft Http](https://docs.knovvu.com/docs/dataflow-nodes-tts-microsoft-http.md) - [TTS OpenAI Http](https://docs.knovvu.com/docs/dataflow-nodes-tts-openai-http.md) - [VA Async](https://docs.knovvu.com/docs/dataflow-nodes-va-async.md) - [VA Sync](https://docs.knovvu.com/docs/dataflow-nodes-va-sync.md) - [VB Realtime](https://docs.knovvu.com/docs/dataflow-nodes-vb-realtime.md) - [Volume Adjuster](https://docs.knovvu.com/docs/dataflow-nodes-volume-adjuster.md) - [Version 4.0](https://docs.knovvu.com/docs/version-40-1.md) - [Version 3.7](https://docs.knovvu.com/docs/v37.md) - [Version 3.6](https://docs.knovvu.com/docs/version-36.md) - [Version 3.5](https://docs.knovvu.com/docs/version-35.md) - [Version 3.4](https://docs.knovvu.com/docs/version-34.md) - [Version 3.3](https://docs.knovvu.com/docs/dataflow-version-33.md) - [Version 3.2](https://docs.knovvu.com/docs/dataflow-version-32.md) - [Version 3.1](https://docs.knovvu.com/docs/dataflow-version-31.md) - [Version 3.0](https://docs.knovvu.com/docs/dataflow-version-30.md) - [Platform Overview](https://docs.knovvu.com/docs/platform-overview.md) - [Platform Components](https://docs.knovvu.com/docs/platform-components.md) - [Deployment Approaches](https://docs.knovvu.com/docs/platform-deployment-approaches.md) - [Deployment Topology](https://docs.knovvu.com/docs/kubernetes-by-sestek-topology.md) - [Deployment Procedure](https://docs.knovvu.com/docs/kubernetes-by-sestek-deployment-procedure.md) - [Deployment Prerequisites](https://docs.knovvu.com/docs/kubernetes-by-sestek-prerequisites.md) - [Disclaimers and Responsibilities](https://docs.knovvu.com/docs/kubernetes-by-sestek-disclaimers-and-responsibilities.md) - [Deployment Topology](https://docs.knovvu.com/docs/kubernetes-by-customer-topology.md) - [Deployment Procedure](https://docs.knovvu.com/docs/kubernetes-by-customer-deployment-procedure.md) - [Deployment Prerequisites](https://docs.knovvu.com/docs/kubernetes-by-customer-prerequisites.md) - [Deployment Procedure (GitOps)](https://docs.knovvu.com/docs/kubernetes-by-customer-deployment-procedure-gitops.md) - [Deployment Prerequisities (GitOps)](https://docs.knovvu.com/docs/kubernetes-by-customer-prerequisites-gitops.md) - [Component Responsibility Matrix](https://docs.knovvu.com/docs/component-responsibility-matrix.md) - [KnovvuCACallAnalysisCannotKeepUp](https://docs.knovvu.com/docs/runbooks-knovvu-analytics-ca-call-analysis-cannot-keep-up.md) - [KnovvuCACallIndexerCannotKeepUp](https://docs.knovvu.com/docs/runbooks-knovvu-analytics-ca-call-indexer-cannot-keep-up.md) - [KnovvuCAChatIndexerCannotKeepUp](https://docs.knovvu.com/docs/runbooks-knovvu-analytics-ca-chat-indexer-cannot-keep-up.md) - [KnovvuCANoAnalyzedConversations](https://docs.knovvu.com/docs/runbooks-knovvu-analytics-ca-no-analyzed-conversations.md) - [KnovvuCAStateMachineError](https://docs.knovvu.com/docs/runbooks-knovvu-analytic-ca-state-machine-error.md) - [KnovvuCAErrorLogs](https://docs.knovvu.com/docs/runbooks-knovvu-analytics-ca-error-logs.md) - [KnovvuVAErrorLogs](https://docs.knovvu.com/docs/runbooks-knovvu-virtual-agent-va-error-logs.md) - [KnovvuVALogsTotal](https://docs.knovvu.com/docs/runbooks-knovvu-virtual-va-logs-total.md) - [KnovvuCoreErrorCriticalLogRules](https://docs.knovvu.com/docs/runbooks-knovvu-core-core-error-critical-log-rules.md) - [KnovvuCoreFatalLogRules](https://docs.knovvu.com/docs/runbooks-knovvu-core-core-fatal-log-rules.md) - [NGINXTooManyErrorCodesPerIngress](https://docs.knovvu.com/docs/runbooks-knovvu-cluster-nginx-too-many-error-codes-per-ingress-alert.md) - [ContainerOOMKilled](https://docs.knovvu.com/docs/runbooks-knovvu-cluster-container-oom-killed-alert.md) - [Security](https://docs.knovvu.com/docs/platform-security.md) - [Scalability](https://docs.knovvu.com/docs/platform-scalability.md) - [High Availability](https://docs.knovvu.com/docs/platform-high-availability.md) - [FAQ](https://docs.knovvu.com/docs/platform-faq.md) - [Overview](https://docs.knovvu.com/docs/cloud-platform-architecture-overview.md) - [Architecture Diagram](https://docs.knovvu.com/docs/cloud-platform-architecture-diagram.md) - [Resiliency](https://docs.knovvu.com/docs/cloud-platform-resiliency.md) - [Scalability](https://docs.knovvu.com/docs/cloud-platform-scalability.md) - [Security](https://docs.knovvu.com/docs/cloud-platform-security.md) - [Operational Excellence](https://docs.knovvu.com/docs/cloud-platform-operational-excellence.md) - [Cloud Provider Services RACI Matrix](https://docs.knovvu.com/docs/cloud-provider-services-raci-matrix.md) - [Müşteri Ortamında Kurulu Ürünler için Bakım ve Destek](https://docs.knovvu.com/docs/müşteri-ortamında-kurulu-ürünler-için-bakım-ve-destek.md) - [SaaS Bakım ve Destek](https://docs.knovvu.com/docs/saas-bakım-ve-destek.md) - [Support for On-Prem](https://docs.knovvu.com/docs/support-for-on-prem.md) - [Support for SaaS](https://docs.knovvu.com/docs/support-for-saas.md) - [Customer Support Portal Guide](https://docs.knovvu.com/docs/customer-support-portal-guide.md) - [Sestek Cloud Security Statement- Huawei Turkey Cloud Environment](https://docs.knovvu.com/docs/sestek-cloud-security-statement-huawei-turkey-cloud-environment.md) - [SESTEK Cloud Security Statement- AWS Cloud Environment](https://docs.knovvu.com/docs/sestek-cloud-security-statement.md)