Sestek Webchat-Genesys live agent integration

Prev Next

The integration between Genesys Cloud and Knovvu Virtual Agent can be used when SESTEK's webchat will be used. The webchat will be working with Knovvu VA and if there's a need to be sent to a live agent, the conversation will be sent to Genesys.

va-genesys-LiveChatConnector.png