Version 4.3

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Version 4.3

19 January, 2025

Enhancements

VA

  • Prompt Archiving for AI Agents:
    A new prompt archiving feature has been introduced for AI Agent instructions. Users can archive prompts with optional comments describing the changes made. The prompt history dropdown displays all archived versions with user information, date, and comments. A "Compare" feature enables side-by-side comparison of any two archived versions, with additions highlighted in green and deletions highlighted in red.

  • AI Agent Dashboard Improvements:
    The AI Agent Tool Performance Overview table now includes an AI Agent column, providing clearer visibility into which AI Agent is associated with each tool's performance metrics. Additionally, Input and Output token consumption graphs now display values of one billion and above using abbreviated notation.

  • Tool Call Details in Conversations Page:
    AI Agent users can now view tool call details within the Conversations page for completed sessions, enabling better analysis and optimization of conversation flows.

  • Intent Recognition Node Support in Subflows:
    Subflows containing Intent Recognition nodes can now be used within intent action flows, enabling more flexible flow design by combining rule-based NLU with subflow structures.

  • Knowledge Base Concurrent Ingestion Limit:
    A maximum of 5 concurrent ingestion operations per Knowledge Base has been introduced for both UI and External API requests. Documents exceeding this limit are held in Pending status until processing capacity becomes available.

Improvements

Improvements

VA

  • LLM Integration Deletion Protection:
    The system now prevents deletion of LLM integrations that are actively used by Knowledge Bases, displaying a warning message to protect operational continuity.

  • Dashboard Filter Panel Positioning:
    The filter panel on the Dashboard page now remains fixed on the left side when scrolling, allowing users to access date range and channel filters without needing to return to the top of the page.

  • Increased Ask LLM Node Instruction Limit:
    The character limit for the Ask LLM Node instructions field has been increased to 5,000 characters, allowing for more detailed prompts.

  • Minor UI Improvements:
    Several minor improvements have been made to the user interface to enhance user experience and usability.

  • Minor Bug Fixes:
    Various minor bugs have been addressed to improve overall system stability and performance.