Documentation Index

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Version 5.7

  • Published on Sep 1, 2026
  • 1 minute(s) read
  • Mert Çıkan
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AI Agents Version 5.7

1 September, 2026

  • Sticky Notes on the Flow Canvas:
    Notes can now be placed on the flow canvas, so customer feedback or a reminder about a step stays with the flow it belongs to. Right-clicking the canvas offers "Add sticky note" with six colours and text styling, and a note icon in the panel on the right of the designer drops one in the centre. A flow takes up to 20 notes of 1000 characters each, and they travel with project and flow exports.

  • Using the Data Table Node in Every Flow Type:
    The Data Table node is now available in every flow type, so a survey answer or the outcome of a finished conversation can be written to a table for the first time. It appears in the node palette of all seven flow types, including Survey, SR Fallback and Post Session, and a subflow containing one can now be called from them.

  • Reading IVR SIP Headers in a Flow:
    The SIP headers an IVR sends with a call can now be read from a flow, so a conversation can be personalised with the caller's customer id, name or segment from the first turn. Each header is read with %context.activity.channelData.SipInfo.Headers.<HeaderName>, and the headers appear under channelData in the Designer's activity context tree. A header the IVR did not send, or a channel with no SIP information, returns an empty value rather than an error.

  • Returning to the Conversations Page with Filters Intact:
    The Conversations page under Insights now keeps the selected date range along with the other filters, so a review can be picked up where it was left rather than from the default period each time. The rest of the filter set was already kept per user; it was the date range resetting on every visit that sent people back to refiltering. The page also loads faster on large data sets, and the conversation list and top intents widget no longer wait for record counts before they appear.

  • Minor UI Improvements:
    Several minor improvements have been made to the user interface to
    enhance user experience and usability.

  • Minor Bug Fixes:
    Various minor bugs have been addressed to improve overall system
    stability and performance.