Login
    Contents x
    Licensing
    • 27 Jan 2025
    • 1 Minute to read
    • Contributors
    • Print
    • PDF
    Contents

    Licensing

    • Updated on 27 Jan 2025
    • 1 Minute to read
    • Contributors
    • Print
    • PDF
    Article summary

    General Notes

    Named Agent Licensing
    In Knovvu Analytics, a license represents the maximum number of agents who can receive conversations simultaneously. The number of agent licenses can be defined periodically, specifying the maximum allowed agents within a given time period.

    License slots are stateless, meaning a license can be removed from one agent and reassigned to another.

    Product features also depend on the acquired license. These features vary based on the product edition: Basic, Standard, or Premium.

    Important Note

    The total chat character limit of an agent per day 20,000.

    Was this article helpful?
    What's Next
    Change password!
    Changing your password will log you out immediately. Use the new password to log back in.
    Change profile
    Success!
    First name must have atleast 2 characters. Numbers and special characters are not allowed.
    Last name must have atleast 1 characters. Numbers and special characters are not allowed.
    Enter a valid email
    Enter a valid password
    Your profile has been successfully updated.
    Logout