| Document Number | Revision Number | Revision Date |
|---|---|---|
| KN. GU.04.EN | Rev12 | 30.05.2025 |
The supported languages and related services for each language is listed below. New languages can be added in a short amount of time. If any new language is requested, please contact with SESTEK.
| Languages | Demo | Transcription | Sentiment analysis | AI categorization | Audio language detection | Diarization | UI |
|---|---|---|---|---|---|---|---|
| Turkish | + | + | + | + | + | + | + |
| English | + | + | + | + | + | + | + |
| Arabic | + | + | + | + | + | + | + |
| Azerbaijani | + | + | + | - | - | + | - |
| Crotian | + | + | - | - | - | + | - |
| Czech | + | + | - | - | - | + | - |
| Danish | + | + | + | + | - | + | - |
| Dutch | + | + | + | + | - | + | - |
| Finnish | + | + | + | + | - | + | - |
| Flemish | + | + | - | + | - | + | - |
| French | + | + | + | + | + | + | + |
| German | + | + | + | + | - | + | + |
| Greek | + | + | - | - | - | + | - |
| Hindi | + | + | - | - | - | + | - |
| Italian | + | + | + | + | - | + | - |
| Japanese | + | + | - | - | - | + | - |
| Kazakh | + | + | - | - | - | + | - |
| Korean | + | + | - | - | - | + | - |
| Kurdish | + | + | - | - | - | + | - |
| Latvian | + | + | + | - | - | + | - |
| Mandarin | + | + | - | - | - | + | - |
| Norwegian | + | + | + | + | - | + | - |
| Pashto | + | + | - | - | - | + | - |
| Persian | + | + | - | - | - | + | - |
| Polish | + | + | + | + | - | + | - |
| Portuguese | + | + | + | + | - | + | + |
| Russian | + | + | + | - | + | + | + |
| Swahili | + | + | - | - | - | + | - |
| Spanish | + | + | + | - | + | + | + |
| Swedish | + | + | + | + | - | + | - |
| Tagalog | + | + | - | - | - | + | - |
| Ukrainian | + | + | + | - | - | + | - |
| Urdu | + | + | + | - | - | + | - |
Supported multilingual models
Multilingual models are useful when a conversation's language information is not provided. By using these models, conversations can be analyzed by assigning them to a suitable model. Our customers can select the appropriate model based on the target market's predominant languages.
Important
Note that language information dependent features as Sentiment Analysis, AskGenAI, Summarization, Named Entity Recognition, and Redaction cannot perform when a conversation is analyzed with a multilingual model.
⬇️We currently support the following multilingual models:
| Model Name | Languages Supported |
|---|---|
| DutchFrench | Dutch, French |
| ArabicEnglish | Arabic, English |
| EnglishSpanish | English, Spanish |
| LatvianRussian | Latvian, Russian |
| Mena | Arabic, English, French, Urdu |
| NorthAmerica | English, French, Portuguese, Spanish |
| FourLanguagesMulti | English, Arabic, French, Spanish |
| SixLanguagesMulti | English, Turkish, Arabic, Russian, French, Spanish |
| Large | Arabic, Danish, Dutch, English, Finnish, French, German, Hindi, Italian, Latvian, Mandarin, Norwegian, Portuguese, Russian, Spanish, Swedish, Tagalog, Turkish, Urdu |