Version 5.22
December 2, 2025
Enhancements
AI Usage Disclaimer on First Login
A new AI usage disclaimer is now displayed to all users upon their first login. This ensures transparency about how AI-powered features operate within the platform and helps maintain compliance and informed usage.
Detailed Trend Analysis
The Trend Analysis module has been enhanced with more granular filtering options. Users can now analyze trends by custom date ranges and even drill down to hourly details for deeper operational insights.
Inference Completion Notification for Selected Period
A new notification system alerts users once inference has been completed for historical conversations included in the selected period. This helps teams track progress and know exactly when updated insights are ready.
Tag Details in Excel Export
Conversation exports in Excel format now include tag details, enabling more comprehensive reporting, filtering, and post-processing of conversation metadata.
Thai Language Support
The platform now supports Thai as an additional language, expanding multilingual capabilities and enabling analysis of Thai-language conversations.
Improvements
Minor UI Enhancements
Several minor improvements have been implemented to enhance the user interface. These enhancements make the interface more intuitive and user-friendly, contributing to a better overall user experience.
Minor Bug Fixes
Various minor bugs have been addressed to improve overall system stability and performance. These fixes result in a smoother and more reliable user experience.