Cloud Provider Services RACI Matrix

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Document Number Revision Number Revision Date
IT.FR.23.EN Rev1 25.03.2026

1. Infrastructure

RESPONSIBLE = R, ACCOUNTABLE = A, CONSULTED= C, INFORMED= I

Domain / Component OSI Layer Activity CLOUD PROVIDER SESTEK
Data Center Physical Security Layer 1 Facility security, guards, CCTV, access control R/A I
Hardware Infrastructure Layer 1 Server hardware procurement & maintenance R/A I
Power & Cooling Layer 1 Redundant power and cooling systems R/A I
Network Cabling & Backbone Layer 1-2 Physical network infrastructure R/A I
Virtual Network Infrastructure Layer 2-3 VPC infrastructure availability R/A I
Subnet Configuration Layer 3 Subnet design and segmentation C R/A
Routing Tables Layer 3 Route configuration and management C R/A
Internet Gateway Layer 3 Gateway availability R A
Security Groups / NACL Layer 3-4 Traffic filtering rule definition C R/A
DDoS Base Protection Layer 3-4 Provider-level DDoS mitigation R/A I
Hypervisor Security Layer 2-3 Hypervisor patching & hardening R/A I
Storage Infrastructure Layer 1-7 Storage durability & availability R/A I
Cloud Infrastructure Monitoring Layer 1-7 Infrastructure monitoring R/A I
Incident Response – Infra Layer 1-4 Infra-level incident handling R/A C
Cloud Compliance Certifications All ISO/SOC certifications of cloud R/A I
Business Continuity (Cloud) Layer 1-7 Cloud region resilience R/A I

2. Kubernetes

RESPONSIBLE = R, ACCOUNTABLE = A, CONSULTED= C, INFORMED= I

Domain / Component OSI Layer Activity CLOUD PROVIDER SESTEK
Kubernetes Control Plane Layer 7 Managed K8s service availability R A
Kubernetes RBAC Layer 7 Role & permission management I R/A
Network Policies Layer 3-7 Pod-to-pod traffic control I R/A
Container Image Security Layer 7 Image hardening & validation I R/A
Secrets Management Layer 7 K8s secrets configuration I R/A

3. Application

RESPONSIBLE = R, ACCOUNTABLE = A, CONSULTED= C, INFORMED= I

Domain / Component OSI Layer Activity CLOUD PROVIDER SESTEK
VM Operating System Layer 7 OS installation & configuration I R/A
OS Patching Layer 7 Guest OS security updates I R/A
Host-based Firewall Layer 4-7 OS firewall configuration I R/A
Application Security Layer 7 Secure SDLC & code security I R/A
Authentication & Authorization Layer 7 App-level IAM controls I R/A
Logging & Monitoring Config Layer 7 Application log configuration I R/A
API Security Layer 7 Rate limiting & validation I R/A
Data Encryption at Rest Layer 7 Storage-level encryption capability R A
Encryption Key Management Layer 7 Key lifecycle management C R/A
Data Backup Configuration Layer 7 Backup policy definition C R/A
Application Monitoring Layer 7 App-level health monitoring I R/A
Incident Response – App Layer 7 Application incident handling C R/A
Customer Data Protection Layer 7 Personal data protection compliance I R/A
Access Management (Cloud Console) Layer 7 Cloud IAM configuration C R/A
Business Continuity (Application) Layer 7 App-level DR planning C R/A

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