Component Responsibility Matrix

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When Knovvu applications are deployed on a Kubernetes cluster provided by the customer, ownership of platform components may rest with either Sestek or the customer. Ownership in this context refers to the following areas:

  • Deployment of the component (which party is responsible for deploying the component)
  • Version update of the component (which party is responsible for updating the component)
  • Technical support (which party is responsible for providing support in case of operational issues)

The table below shows the ownership per component. Ownership of some items may change depending on customer policies. The version of this table agreed upon with the customer will be recorded in the Statement of Work (SOW) document.

Component Ownership Scope
Redis To be defined (Preferred Sestek) Deployment, Version Update, Technical Support
RabbitMQ To be defined (Preferred Sestek) Deployment, Version Update, Technical Support
S3 Compatible Object Storage Customer Deployment, Version Update, Technical Support
Elastic Stack Sestek Deployment, Version Update, Technical Support
Jenkins Sestek Deployment, Version Update, Technical Support
Vault Sestek Deployment, Version Update, Technical Support
Prometheus Stack Customer Deployment, Version Update, Technical Support
Relational Database (MS SQL Server or PostgreSQL) Customer Deployment, Version Update, Technical Support