Version 4.28
- 23 Oct 2024
- 1 Minute to read
- Contributors
- Print
- PDF
Version 4.28
- Updated on 23 Oct 2024
- 1 Minute to read
- Contributors
- Print
- PDF
Article summary
Did you find this summary helpful?
Thank you for your feedback
Version 4.28
October 15, 2024
Enhancements
Agent Checklist
The Agent Checklist feature has been added, enabling agents to follow step-by-step guidance during interactions for improved accuracy and efficiency. Scenarios with checklists are prioritized in notifications, ensuring no steps are missed. The checklist interface allows agents to track and complete steps seamlessly throughout customer interactions.
Improvements
Minor UI Enhancements
Several minor improvements have been implemented to enhance the user interface. These enhancements make the interface more intuitive and user-friendly, contributing to a better overall user experience.
Minor Bug Fixes
Various minor bugs have been addressed to improve overall system stability and performance. These fixes result in a smoother and more reliable user experience.
Was this article helpful?