Version 4.33

  • Published on Sep 12, 2025
  • 1 minute(s) read
  • Eda Koçarslan
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Version 4.33

December 20, 2024

Enhancements

Notifications with Word Count Interval
This feature allows agents to receive notifications based on predefined word count intervals within a conversation. For example, when an important phrase such as "the calls are being recorded" must be stated early in the call, a word count limit can be set to ensure it's said within the first 100 words. This ensures compliance and enhances the structure of interactions by guiding agents precisely when to deliver key messages.

Improvements

Minor UI Enhancements
Several minor improvements have been implemented to enhance the user interface. These enhancements make the interface more intuitive and user-friendly, contributing to a better overall user experience.

Minor Bug Fixes
Various minor bugs have been addressed to improve overall system stability and performance. These fixes result in a smoother and more reliable user experience.