KnovvuCoreErrorCriticalLogRules

Meaning

This alert is triggered when a core service logs more than 500 messages at error or critical level within a 5-minute window. It indicates that the service may be experiencing serious issues. The alert fires at a critical level if this condition persists for 1 minute.

Impact

• Service degradation or failure.
• Potential impact on system stability or user experience.
• Log storage may fill rapidly.

Diagnosis

• Identify the affected service from the alert label.
• Check logs for recurring exceptions or error patterns.
• Correlate with deployment, scaling, or dependency changes.

Mitigation

• Restart or isolate the affected service.
• Revert recent changes if applicable.
• Escalate to engineering if the root cause is not immediately clear or service is unstable.