Version 5.2

Version 5.2

February 6, 2025

Enhancements

Adding New Indexing Migration Code
A new indexing migration code has been added to optimize data indexing and improve search performance.

Moving LDM License Settings Under Tenant Settings
LDM license settings have been relocated under tenant settings for better accessibility and management. This update provides a more structured approach to license configurations, improving usability and organization.

Session Management / Preventing Concurrent Login
Session management has been enhanced to prevent concurrent logins within ABP. This security improvement ensures that users cannot log in from multiple devices simultaneously, reducing unauthorized access risks.

Adding (Malay, Indonesian, Romanian) Single Language Models
Support for Malay, Indonesian, and Romanian single-language models has been added. This update expands language coverage, enhancing speech and text processing capabilities for users in these regions.

NER Table Migration and Compatibility of Old and New Categories
A migration process has been implemented for NER (Named Entity Recognition) tables to ensure compatibility between old and new category structures. This update maintains data integrity while transitioning to the improved categorization framework.

Reviewing Background Worker and State Machine Logs
Background worker and state machine logs have been reviewed and optimized to improve monitoring and troubleshooting. This enhancement increases system reliability by ensuring better visibility into background processes.

Improving Non-FCR Performance
Non-First Call Resolution (Non-FCR) performance has been improved, optimizing call handling efficiency. This update enhances response times and reduces delays in resolving customer interactions.

Improvements

Minor UI Enhancements
Several minor improvements have been implemented to enhance the user interface. These enhancements make the interface more intuitive and user-friendly, contributing to a better overall user experience.

Minor Bug Fixes
Various minor bugs have been addressed to improve overall system stability and performance. These fixes result in a smoother and more reliable user experience.