25 Apr, 2024
Enhancements
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Adding Moments on Dashboard:
Supervisors now views and tracks the moments of active conversations with timestamp on dahboard in real-time. -
Date Filter for Moments:
Moments can now be filtered by time. -
Hyperlink Shortcut on Scenario Builder:
Hyperlinks can now be added to scenario actions easily by using hyperlink shortcut on scenario builder.
Improvements
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Minor UI Improvements:
Several minor improvements have been made to the user interface to enhance user experience and usability. -
Minor Bug Fixes:
Various minor bugs have been addressed to improve overall system stability and performance.