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    Version 4.16
    • 10 Sep 2024
    • 1 Minute to read
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    Contents

    Version 4.16

    • Updated on 10 Sep 2024
    • 1 Minute to read
    • Contributors
    • Print
    • PDF
    Article summary

    25 Apr, 2024

    Enhancements

    • Adding Moments on Dashboard:
      Supervisors now views and tracks the moments of active conversations with timestamp on dahboard in real-time.

    • Date Filter for Moments:
      Moments can now be filtered by time.

    • Hyperlink Shortcut on Scenario Builder:
      Hyperlinks can now be added to scenario actions easily by using hyperlink shortcut on scenario builder.

    Improvements

    • Minor UI Improvements:
      Several minor improvements have been made to the user interface to enhance user experience and usability.

    • Minor Bug Fixes:
      Various minor bugs have been addressed to improve overall system stability and performance.

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