May 9, 2024
Enhancements
- Live Listen:
Enhanced functionality now empowers supervisors with the capability to actively listen active conversations conducted by their agents in real-time, providing increased oversight and support.
Improvements
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Minor UI Enhancements:
Several minor improvements have been implemented to enhance the user interface for a better user experience. -
Minor Bug Fixes:
Various minor bugs have been addressed to improve overall system stability and performance.