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    Version 4.17
    • 10 Sep 2024
    • 1 Minute to read
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    Contents

    Version 4.17

    • Updated on 10 Sep 2024
    • 1 Minute to read
    • Contributors
    • Print
    • PDF
    Article summary

    May 9, 2024

    Enhancements

    • Live Listen:
      Enhanced functionality now empowers supervisors with the capability to actively listen active conversations conducted by their agents in real-time, providing increased oversight and support.

    Improvements

    • Minor UI Enhancements:
      Several minor improvements have been implemented to enhance the user interface for a better user experience.

    • Minor Bug Fixes:
      Various minor bugs have been addressed to improve overall system stability and performance.

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