Version 1.100
19 December, 2024
Improvements
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Adding contentUrl Info for Attachments while sending to LiveChat Provider:
Attachments sent to Virtual Assistant (VA) now include the contentUrl field in the LiveChatHub activity if a URL is available. For WebChat, base64 attachments are automatically saved to Minio, and a generated one-hour link is added to the contentUrl field. -
Supporting Rich Text on Sync API:
The Sync API now supports rich text responses, including Quick Reply, Cards, Location, File, and Wait types, enabling a broader range of interaction formats. For channels with
ChannelID: ivr-external, only text responses will continue to be processed, maintaining the existing behavior.